Senior Partnership Program Manager

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners. 

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products: 

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.  

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com

What you will do 

TheFork has recently launched a transformative strategic program that will play a pivotal role in our growth and expansion across 11 countries. We are seeking a Senior Partnership Program Manager to lead and drive this program, ensuring seamless execution and impactful results.

In this role, you will report directly to the Revenue Director within TheFork's global marketing team and your responsibilities will center on building and nurturing this high-stakes program, overseeing related projects, and directly managing select initiatives.
Key Responsibilities:

• Program Scoping: Define the program’s framework and objectives, aligning it with organizational goals and partnership ambitions.
• Cross-Functional Coordination: Facilitate alignment and collaboration across internal teams and with external partner to ensure cohesive program execution.
• Project Planning: Develop comprehensive project plans, detailing specific deliverables and timelines for each partnership initiative.
• Stakeholder Engagement & Management: Act as the primary point of contact for project leads, gathering requirements and providing regular updates to stakeholders and leadership. Drive constant alignment & communication across the organization.
• Resource Allocation: Manage budgets and assign personnel to ensure project needs are fully supported.
• Risk Management: Identify, assess, and mitigate potential risks to safeguard partnership goals.
• Performance Monitoring: Track progress and outcomes to ensure quality and goal alignment, making adjustments as needed to stay on target.
• Reporting: Deliver regular status updates to leadership on the overall health and impact of the partnership program.

This role combines strategic oversight with operational execution, requiring a hands-on approach in managing the strategic partnership program while leading selected projects directly.

Who you are:

You Must Meet These Critical Qualification

• Education: Bachelor or Master degree
• Language: Being fluent in English is a must. French, Spanish and Italian are a plus.
• IT: expert level in Excel, but also Google suite (Sheets, Docs, Slides). Notion or SQL are a plus.

You Can Impress With These Additions 

• Excellent project management skills
• Advanced stakeholder management capabilities
• Analytical mindset 
• High level of personal drive, self-motivation and autonomy
• “All hands on deck” attitude
  

What we bring to the table

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💚 Complementary time off to spend with your loved ones 

💸 Competitive fixed salary, bonus and equity (yes, equity!) 

🍕 Lunch vouchers available for each working day + some free Yums (because yes, we like to try our best restaurants) 

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

👶 Financial benefits in the events of a birth, adoption, PACS, or wedding  

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🚝 Transportation allowance 

🏥 72% of health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected]. Our HR team will review the request and respond accordingly.