Senior Order Execution Specialist

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference.  We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining and cement. We need your leadership skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.

Department

You will be part of Global order handling team. Your primary role is to support with order execution along with our technical departments, proposal team, procurement, and shipping functions. You will also ensure our customers’ satisfaction, you should be in daily contact with our valued mining customers, just as you liaise with our sales managers and technical advisors.

Proposal and Order Execution :

•Lead and manage the execution of the sale order according to the execution plan by ensuring better contribution margin, revenue, quality and timely delivery while meeting or improving the customer requirement.

•Review and finalize large / complex proposals and orders.

•Review orders with Bank Guarantee / LC term in collaboration with finance, legal, Procurement  and logistics team for finalization.

•Align with legal & compliance team for proposal and order execution for Embargo countries.

•Retrieve equipment specifications / technical input from appropriate business legacy system and provide input to proposal engineers to prepare technical proposal.

•Create and implement proposal and order execution strategies and align with standard operating procedures.  

•Reviews and manages succession planning and competency development needs

•Manage proposal timelines and coordinate proposal governance and sign-off

•Monitoring and evaluate all orders and sales processes covering order processing, tracking of orders execution and ensuring timely delivery.

•Provide training for colleagues in various regional office and support management in implementing common IT system across the organization.

•Review order intake for order typology/product category for appropriate revenue generation.

•Ensure appropriate order typology and product category during order booking.

Interface with Internal Stake Holders :  

•Align with ROD/IOD on all activities starting from Sale order booking throughout execution to ensure financial and performance success.

•Collaborate with regional financial partner and communicate if there are any major deviation in order intake or contribution margin for any specific orders

•Execute orders through POC/project module for upgrade and Retrofit in collaboration with engineering, finance, procurement & logistics. Discuss with finance / legal if there are any disputes on contractual or commercial terms..

•Support customers in trouble shooting issues concerning  delivery, quality and warranty issues.

Customer Management :

•Ensure DIFOT is met as per incoterms.

•Monitor operational performance of proposal conversion and order intake.

•Collection of payment from customer.

What you bring

• You are a Global Business Engineer or have a comparable background.

• Your previous career has provided you with experience within the cross field of technical sales and customer relations.

• You are used to foreseeing and solving potential problems.

• You are proactive and have a structured approach to your tasks, enabling you to handle several cases at a time.

• You have a cross-cultural understanding and can communicate with people of different nationalities and professional backgrounds.

• You have experience with Sharepoint and/or the Office 365 package.

Education Qualification

Bachelor’s Engineering degree from a reputed university. Mechanical specialization would be preferred.

Experience

6 to 10 years of experience in techno commercial proposals.

Experience in Engineering / Design / structural knowledge in plants equipment's will be an added advantage.

Experience in Procurement preferred.

What we offer

• Competitive remuneration package & access to salary packaging options to allow you to maximize your after-tax income. 

• Competitive benefits package including Health Insurance, Personal Accident / Disability, Group Term Life Insurance, Annual health check-up, and voluntary insurance options.

• Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.

• Time to recharge through 30 days PTO (with up to 10 days carry forward as Earned Leave stock)

• Employee Assistance program for you and your immediate family 

• A global network of supportive colleagues and growth opportunities

• Continuous development and training in your area of expertise.

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.
 

We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

Kindly note that we will review applications and interviewing actively, so please apply as soon as possible.

We will contact candidates via email.

No recruiters and unsolicited agency referrals please.