Senior Operations Specialist

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Mid level
Fintech • Software
The Role
The Senior Operations Specialist will oversee day-to-day administration for Asset Managers, ensuring high customer satisfaction through effective processing and reconciliation of transactions, account management, and client reporting. Responsibilities include generating performance returns, conducting monthly audits, and collaborating with various stakeholders.
Summary Generated by Built In

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

We are adding an Operations Specialist to our Outsourced Services team in Bangkok, Singapore or South Africa.

Seeking a professional client service oriented individual to oversee the day to day administration of Asset Managers on the SS&C’s Institutional & Investment Management outsourced operational services platform.  The person in this role acts as a senior member of a team of individuals whose responsibility it is to ensure high levels of customer satisfaction and is also accountable for the daily processing of various client activities.  In particular, these activities will mostly focus around processing and custodial reconciliation.  In addition, this individual will review and perform all accounting responsibilities, perform daily activities, communicate with clients, vendor/partners and staff regularly ensuring that all tasks and operations are performed on time and per schedule. 

Essential Job Functions:

  • Process daily transaction activity, including trades, corporate actions and cash movements ensuring that all activity is properly reconciled in the system

  • Reconcile cash, transactions and holdings against all custodian balances

  • Set up new accounts and securities on the system including working with third party vendors and custodians to ensure account assets and cash are transferred properly

  • Generate and reconcile performance returns on a daily and monthly basis for portfolios and composites

  • Research outliers and identify causes of variations

  • Responsible for creating new client reports, loading data and writing processing documentation

  • Generate reports for client’s staff and their client on a daily/ weekly/ monthly/ annual basis

  • Monthly account audits

Qualifications:

  • BS/BA Degree required

  • Minimum of 3-5 years of experience within Financial Services industry, preferably in middle to back office operational processing

  • Operations experience at investment management firm or vendor providing software or services within this space strongly preferred

  • Familiarity with SS&C products including HiPortfolio, HiTrust etc. a benefit

  • Familiarity with software including OMS, Portfolio Management, Performance Measurement etc.

  • Familiarity with different assets classes; fixed income experience required

  • Strong analytical ability and knowledge of accounting and securities processing

  • Experience with the calculation and reporting of performance returns preferable

  • Experience with client reporting including Client Statements detailing client holdings and performance returns

  • Self-directed team oriented, individual with strong leadership abilities

  • Strong interpersonal and communication skills key to success in this role

  • Ability to work flexible hours and support clients in various time-zones

#LI-SM1

#CA-SM

Only candidates selected for interviews will be contacted for this position.

Human Resources Department - Talent Acquisition

6th Floor, RSU Tower 571 Sukhumvit Road, North Klongton, Wattana

Bangkok 10110,Thailand

t: t: (+66) 2685-8400 ext: Talent Acquisition m: 065-384-4022

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Top Skills

Excel
The Company
HQ: Windsor, CT
22,000 Employees
On-site Workplace
Year Founded: 1986

What We Do

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 22,000+ employees in over 150 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

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