The Role
The Senior Operations Manager manages facility operations, ensuring company goals are met through effective resource use and process improvement. Responsibilities include supervising plant personnel, financial accountability, coaching staff, budgeting, labor planning, and compliance with safety standards. The role also involves project management for client integrations and maintaining inventory control.
Summary Generated by Built In
Senior Operations ManagerPRIMARY OBJECTIVE OF POSITIONTo manage all facility operations to ensure company objectives are achieved. Develop, oversee, direct and have financial accountability for the work activities of plant personnel, including Receiving/Stocking, Production, Shipping and Inventory Control for assigned clients.
MAJOR AREAS OF PERFORMANCE:Ensure cost-efficient use of resources and on-going process improvement including planning, scheduling and evaluation
perform management functions and provide coaching and direction to plant Supervisors and staff; Participate in budgeting process and implement cost-control measures; Responsible for labor planning and scheduling; Direct work flow to meet plant productivity, turn-time, quality and safety standards; Project management for new client integrations; Leads plant in continuous improvement Ensure proper training of all plant staff; Work directly with Inventory Control Manager to ensure proper control of all client and company inventory; Partner with Client Services to develop relationships and ensure service and company objectives are achieved; Prepare daily, weekly and monthly reporting and analysis for Archway management team; Partner with Industrial Engineer to develop costing models, workflow and scheduling analysis and process improvements; Ensuring ISO processes are up to date and continuous improvement of processes is taking place; Compliance with MNOSHA and OSHA standards and participate in safety committee. All other duties as assignedREQUIREMENTS
MAJOR AREAS OF PERFORMANCE:Ensure cost-efficient use of resources and on-going process improvement including planning, scheduling and evaluation
perform management functions and provide coaching and direction to plant Supervisors and staff; Participate in budgeting process and implement cost-control measures; Responsible for labor planning and scheduling; Direct work flow to meet plant productivity, turn-time, quality and safety standards; Project management for new client integrations; Leads plant in continuous improvement Ensure proper training of all plant staff; Work directly with Inventory Control Manager to ensure proper control of all client and company inventory; Partner with Client Services to develop relationships and ensure service and company objectives are achieved; Prepare daily, weekly and monthly reporting and analysis for Archway management team; Partner with Industrial Engineer to develop costing models, workflow and scheduling analysis and process improvements; Ensuring ISO processes are up to date and continuous improvement of processes is taking place; Compliance with MNOSHA and OSHA standards and participate in safety committee. All other duties as assignedREQUIREMENTS
- High School diploma required; Four-year degree preferred
- 7+ years relevant operations, warehouse, distribution or pick/pack and ship experience required;
- 4+ years of manufacturing/warehouse supervision
- Evidence of previous significant supervisory and leadership expertise with track record of initiative, coaching, performance management and process improvement
- Working knowledge of warehouse management systems (WMS) required
- Demonstrable verbal and written communication skills in both interpersonal and team settings
- Excellent organizational abilities
- Ability to evaluate and manage multiple priorities
- Ability to make decisions and excel in a fast-paced time-sensitive environment
- History of successful innovation including development, proposal and implementation of ideas to improve overall facility operations
- Demonstrated history of effective cross-departmental partnership to achieve common goals for company and clients
- Experience managing capacity in high paced and high turn environment
- Ability to conduct effective team meetings
- Experience conducting efficiency studies and lean process improvements Knowledge of plant safety and security requirements inclusive
The Company
What We Do
Helping Companies Transform Operations and Grow Omnichannel. E-commerce, Retail. One of world’s leading Supply Chain and Logistics expert teams. We are one of a kind. We join hands with our clients on-site, roll up our sleeves and transform operating models to fuel growth at the right cost. Our unique approach is based on our research, deep industry knowledge, and experience of our team running global operations at several Fortune 500 companies.
Our Clients include fast-growing eCommerce companies and Retailers.
