Senior Office Services Associate- - Mon - Fri 8:30am-5:30pm

Posted 15 Hours Ago
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Dallas, TX
Junior
Professional Services
The Role
The Senior Office Services Associate processes mail, assembles reprographics jobs, manages confidential documents, and handles reception duties as needed while delivering exceptional customer service. Required to perform general office services and maintain an organized workflow.
Summary Generated by Built In

Williams Lea is hiring for a Senior Office Services Associate for our Dallas office to work Monday to Friday 8:30 am to 5:30 pm!

Pay: $22.00/hour

Benefits:

  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Additional Employee Perks and Discounts

The Senior Office Services Associate is a member of the on-site Williams Lea team delivering exceptional customer service at our client locations. Responsibilities include mail distribution and other general office duties as needed.

Job Responsibilities:

  • Process high volumes of incoming and outgoing mail. Deliver mail and packages throughout the client location, following applicable distribution procedures.
  • Bind, cut, and/or assemble reprographics jobs as necessary.
  • Load copiers with paper and toner as needed.
  • General office services as needed.
  • Handle sensitive and/or confidential documents and information.
  • Communicate with manager and client on job or deadline issues.
  • Help cover for Receptionist duties when needed which include, greeting clients/visitors, making reservations for conference rooms, catering, answering incoming calls and managing visitor card keys and parking validations.

Job Requirements:

  • High school diploma or equivalent.
  • Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
  • Skilled in the use of fax, mail, phone & and/or digital reprographics equipment.
  • Familiar with general fax, mail and reprographics procedures 
  • Attention to detail.
  • Must have good organizational skills.
  • Must be able to meet deadlines and complete all projects in a timely manner.
  • Ability to handle sensitive and/or confidential documents and information.
  • Able to make independent decisions that conform to business needs and policy.
  • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
  • Good written communication skills.
  • Must work well in a team environment.
  • Ability to work in a fast-paced environment.
  • Professional telephone demeanor.
  • Must be self-motivated with positive can-do attitude.
  • Proven customer service skills are required to create, maintain and enhance customer relationships.
  • Must be able to communicate and interact effectively with multi-functional and diverse backgrounds

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

#piq

The Company
HQ: New York, New York
3,739 Employees
On-site Workplace
Year Founded: 1820

What We Do

Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace.

Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.

Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.

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