Senior Observability Engineer

What You'll Do

• Shape the Future of Observability : Design, implement, and maintain New Relic monitoring solutions across multiple applications and environments. Customize and optimize New Relic dashboards to visualize key performance indicators and metrics effectively. Develop alerting strategies to proactively identify and resolve performance issues before they impact users.
• Build a Center of Excellence : Collaborate with cross-functional teams to identify performance bottlenecks and recommend enhancements. Conduct root cause analysis on application performance issues, leveraging New Relic tools for deeper insights. Provide training and support to team members on best practices for using New Relic and performance monitoring.
• Lead Innovation : Stay updated on New Relic features and functionalities and evaluate new tools and technologies to improve monitoring capabilities.

Why You'll Love It Here

• Tech Innovation : Join a team that embraces cutting-edge technologies and modern infrastructure solutions.
• Collaborative Culture : Build strong, meaningful relationships with your peers and colleagues while bringing fresh ideas and diverse perspectives to the table.
• Make an Impact : Directly contribute to transformative initiatives that drive the maturity and success of Cox Enterprise business goals.
• Continuous Growth : Enjoy opportunities for professional development and career growth, as we value a culture of learning and evolving to meet new challenges head-on.

Required Qualifications

• Bachelor's degree and 4 years' experience in the technology field, or a combination of a master's degree and up to 2 years' experience, a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field
• Requires strong knowledge of SaaS, IaaS, PaaS platform types.

• Proven experience as a Senior Enterprise Applications Engineer or in a similar role with a strong background in application performance monitoring.
• In-depth knowledge of New Relic features such as APM, Infrastructure, Synthetics, Distributed Tracing and Insights.
• Strong understanding of web technologies, application architectures, and performance tuning strategies.
• Experience with scripting languages such as Python, Ruby, or JavaScript for automation and custom monitoring solutions.
• Familiarity with cloud environments (AWS, Azure, GCP) and container orchestration tools (Kubernetes, Docker).

Preferred

• Ability to analyze complex log data and performance metrics to derive actionable insights.
• Excellent communication and collaboration skills to work effectively with technical and non-technical stakeholders.
• Degree in related discipline strongly desired (e.g., Information Systems, Computer Science, Software Engineering, Information Security, etc.)
• Experience in SPLUNK, Ansible and similar technologies

USD 88,300.00 - 147,100.00 per year
Compensation:
Compensation includes a base salary of $88,300.00 - $147,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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