Senior NLP Data Scientist

Posted 2 Days Ago
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Framingham, MA
Hybrid
Senior level
Cloud • HR Tech • Information Technology • Software
Without our humans, it's just work. We. Are. Workhuman.
The Role
The Senior NLP Data Scientist will design and deploy advanced machine learning and NLP models while addressing ethical challenges in AI. This role requires collaboration with cross-functional teams to create scalable AI solutions and involves continuous learning to enhance the company's AI capabilities.
Summary Generated by Built In

Job Description:

The Opportunity 

Are you passionate about pushing the boundaries of AI to solve real-world, human-focused challenges? As a Senior NLP Data Scientist at Workhuman, you’ll be at the forefront of developing cutting-edge AI solutions that transform how people work and connect. This role offers the unique opportunity to shape the future of generative AI while tackling ethical and fairness challenges in NLP, ensuring our innovations are not only impactful but also responsible. Joining our team means contributing to meaningful projects that drive tangible results and business impact. 

What We Can Offer You 

  • The opportunity to design and deploy state-of-the-art machine learning and NLP models that power Workhuman’s AI products. 

  • Collaboration with a cross-functional team of Data Scientists, ML Engineers, Software Engineers, and Product Managers to create scalable and efficient solutions. 

  • A chance to experiment with cutting-edge NLP techniques and frameworks, continuously improving our AI capabilities. 

  • The ability to lead efforts to address ethical, bias, and fairness challenges in AI, ensuring compliance and equity in all solutions. 

  • A supportive environment for continuous learning, with access to the latest research, tools, and best practices in AI. 

The Skills You Will Bring 

  • Experience with generative AI and chatbot product development, including frameworks like LangChain and LLamaIndex. 

  • A deep understanding of NLP techniques, such as text classification, sentiment analysis, and sequence tagging. 

  • Proficiency in Python programming and familiarity with NLP/ML toolkits like Sklearn, Gensim, Spacy, and NLTK. 

  • Expertise with vector database technologies (e.g., pgvector, Pinecone) and deep learning frameworks (e.g., TensorFlow, PyTorch). 

  • A proactive and creative approach to problem-solving in dynamic environments. 

  • Strong communication skills, with the ability to translate complex technical concepts for non-technical audiences. 

 

Achievements 

  • You have developed and deployed NLP models that drive measurable business impact. 

  • You have successfully transitioned AI solutions from development to production environments. 

  • You have contributed to products that address ethical challenges in AI, ensuring fairness and compliance. 

  • You have designed experiments and benchmarks to evaluate and improve NLP model performance. 

  • You have collaborated with diverse teams to deliver scalable, efficient AI solutions. 

  • You have maintained a robust library of reusable algorithms, ensuring transparency and reproducibility in research. 

 

The Company:

At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  

Did you know we have an award-winning culture across EMEA and North America:

  • We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.

  • In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.

  •  We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.

  • There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

  • Our core values are Respect, Determination, Innovation and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Top Skills

Python

What the Team is Saying

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The Company
HQ: Framingham, MA
1,100 Employees
Hybrid Workplace
Year Founded: 1999

What We Do

Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution.

Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million instances of human connection. 

Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.

Why Work With Us

We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude, celebration, and human connection for leading global brands – and that starts with our own. Here, you can bring your true, authentic self to work. Every day.

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Workhuman Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our humans do their best work in different ways, whether it’s in the office full time, on a hybrid model, or fully remote; aligned to the preferred ways of working of their specific departments or teams.

Typical time on-site: 3 days a week
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HQFramingham, MA
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Dublin, Dublin 12
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