We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.
Position Summary:
The PRA Network Services Team is seeking a Senior Network Engineer, a highly skilled IT professional responsible for assisting in the design, implementation, maintenance, and optimization of complex network infrastructure (both hardware and software). This role ensures high availability, network and data security, and optimal performance while also providing technical leadership and mentoring to junior engineers.
PLEASE NOTE: This position is Hybrid | On-site as needed | Must be within a commutable distance to Norfolk, VA.
Qualifications:
- 3+ years' experience in enterprise networking environments is required
- Proven experience in Network Solutions (Cisco, VOIP, Palo Alto, Big-IP F5, etc.)
- Certifications: CCNA (required); CCNP (desired)
- Ability to work in a fast-paced environment
- Ability to work autonomously and collaborate effectively across teams.
- The ability to independently troubleshoot complex issues and demonstrate strong self-starting capabilities
- Ability to make quick and informed decisions
- Customer focused and service oriented
- Requires exceptional analytical skills and extensive professional office experience.
Job Description
- Designing, Planning, Managing and Supporting Network Infrastructure in a Global Enterprise.
- Expert level knowledge of Network solutions (including but not limited to: Cisco, VOIP, Palo Alto, Big-IP F5, etc.). *Azure concepts is a plus.
- Enterprise based knowledge on supporting Routing and Switching protocols, Firewall and Network Security, LAN/WAN/MAN, wireless, SDWAN, VoIP, VPN access, and Internet routing.
- Network Authentication and On-Boarding access to include RSA, Identity Services Engine, and Cloud Operations.
- Perform troubleshooting analysis of Network for all PRA offices while working closely with various departments/business units within the global organization, global IT staff, and vendors/service providers
- Provide technical guidance to Network team members for trouble ticket completion and infrastructure configuration.
- Document network challenges, problems and resolution for future reference.
- Identify areas of improvement and provide recommendations on improving Network Infrastructure.
- Manage, guide and mentor the efforts of the entire Network Services Team supporting and troubleshooting PRA networks and many times the services utilizing the network.
- Provide performance, capacity, inventory and licensing reports on PRA Networks
- Review network designs provided by external vendor partners to ensure operational efficiency and escalate any concerns on proposed designs to team management.
- Recommend improvements to enhance technical capabilities of the PRA networks solutions and services and to reduce operating costs.
- Create and Maintain Network Services documentation (Network Diagrams, Work Instructions and SOPs, etc.)
All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.
Top Skills
What We Do
As a global leader in acquiring and collecting nonperforming loans, PRA Group returns capital to banks and other creditors to help expand financial services for consumers. With thousands of employees worldwide, PRA Group companies collaborate with customers to help them resolve their debt and provide a broad range of additional revenue and recovery services to business clients.
Our employees around the world play a key role in shaping our identity. By doing things the right way for the right reasons, treating others with fairness and respect, and valuing diversity and inclusion, our employees will sustain us into the future. Our company culture is the foundation for everything we do.
Since our founding, we have been focused on making a difference. We make it a priority to strengthen the communities where we work and live. Our employees support the mission in both time and money. To enhance that generosity, we match their contributions and we honor their civic spirit with paid time off to participate in Volunteer Days.