Senior Network Engineer (L3)

Posted 10 Hours Ago
Be an Early Applicant
2 Locations
Senior level
Information Technology • Consulting
The Role
The Senior Network Engineer (L3) is responsible for providing third-level support for complex network infrastructure, diagnosing advanced network issues, conducting root cause analyses, monitoring network performance, collaborating with vendors, auditing network configurations, mentoring junior engineers, and providing after-hours support for critical incidents.
Summary Generated by Built In

Senior Network Engineer (L3)1

Job Description/Responsibilities:

Operational Responsibilities:

  • Provide third-level support for complex network infrastructure, including routers, switches, firewalls, and wireless access points.
  • Diagnose and resolve advanced network issues escalated from L1 and L2 support, applying in-depth knowledge of networking protocols and technologies.
  • Conduct thorough root cause analysis for recurring network problems and develop permanent solutions to mitigate future occurrences.
  • Monitor network performance and analyze traffic patterns using advanced network monitoring tools to proactively identify and address potential bottlenecks, security threats, or performance issues.
  • Collaborate with vendors and service providers to troubleshoot hardware or software issues, coordinating efforts to ensure timely resolution and minimal impact on operations.
  • Perform regular audits of network configurations, ensuring adherence to industry best practices, security standards, and regulatory requirements.
  • Mentor and train junior network engineers, sharing expertise on advanced troubleshooting techniques, network design principles, and security best practices.
  • Participate in on-call rotation and provide after-hours support for critical network incidents (Major Incident Management-MIM) or maintenance activities, ensuring the availability and reliability of network services. End-to-End responsibility.

Certifications required :

  • CompTIA Network+
  • Cisco CCNA & CCNP
  • Juniper JNCIP-ENT
  • CISSP
  • JUNIPER (JNCIA-Junos)
  • PCNSA (Palo-alto firewall certification)
  • NSE (Fortinet Network Security)
  • NSE 1: The Fundamentals
  • NSE 2: The Threat Landscape
  • NSE 3: Fortinet Solutions
  • NSE 4: FortiOS Security

Must Hands-on Experience with Network Equipment Vendors:

  • Juniper Networks (Router, Switch, Firewall, and Wi-Fi - MIST)
  • Palo Alto Networks (Firewall)
  • F5 Networks (Load balancer)

Top Skills

Networking Protocols
The Company
Salt Lake City, Kolkata
1,794 Employees
On-site Workplace
Year Founded: 2003

What We Do

A Trusted Partner for Every Digital Enterprise Bringing Value.

Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia.

Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions.

Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models.

At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements

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