***This is a hybrid role based on-site in Hoffman Estates, IL***
As a Network Engineer, you will be responsible for the design, implementation, and support of enterprise solutions focused on the areas of Network (LAN, WAN, WiFi, Firewall) and datacenter technologies.
- Act as an SME, leading end-to-end network solutions by planning, designing, deploying, testing, documenting, troubleshooting, and auditing
- Skilled architect and administrator of network systems
- Deliver presentations, when necessary, about emerging technologies for senior leadership
- Manage network-related budgets
- Participate in engineering discussions, working with internal and external teams
- Be an escalation point for our Tier 1 support
- Planning, implementation, and maintenance of a multitude of communications platforms and technologies.
- Work closely with other engineers and architects to develop technical documents and to implement new technologies as part of large-scale lifecycle programs and enterprise key initiative.
- Responsible for creating and delivering best standards and practices across the network domain
- Follow ITSM/ITIL procedures regarding changes and incidents
- Ownership, coordination, and collaboration for any issues brought to your attention
- Manage vendors, including: reviewing and negotiating contracts, ensuring deliverables are met
- Manage escalations and expedite with vendors when necessary
- Familiar with SoPs, runbooks, project plans, HLD, LLD, configuration templates, operational handoff documents
- Develop and deliver progress reports, proposals, requirements documentation, and presentations
- Stay engaged and be familiar with latest infrastructure technologies and methodologies
- Responsible for lifecycle management, maintenance contracts and licensing, total cost of ownership and inventory control of all network assets globally
Qualifications
- 5+ years of experience working with network services, including: routing, switching, VPN/tunneling, wireless, load balancers, oob, datacenter, and firewalls
- Knowledge across diff types of network connectivity tech such as: MPLS, VPN, Internet, SDWAN, and point-to-point
- An understanding of the OSI model and how systems and services operate wi/in the model
- Familiarity with enterprise-class network management and analysis systems, such as: ManageEngine, Ekahau, and Wireshark
- Capable of implementing network systems, including: creating configuration cutsheets/runbook, change requests, and handoff docs for operations
- Experience troubleshooting networked systems and working with operations teams for problem isolation and resolution
- Ability to manage conflicting priorities
- Perform other duties and responsibilities, as assigned
- Must have problem solving skills and the ability to multitask
- Ability to work under pressure and at a huge volume and fast pace environment
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Top Skills
What We Do
For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people.
Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,300 company-operated Claire’s and Icing stores in North America and Europe, more than 300 Claire’s franchise stores primarily in the Middle East and South Africa, and over thousands of concessions globally across our trusted retail partners.
Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.
Learn more about us and our company values @Claire'sValues
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