Job Description
About Fragomen
Fragomen is a global leader in immigration and compliance services, dedicated to innovation, technology-driven solutions, and fostering talent growth. Our mission is to enable our employees to thrive in an inclusive, dynamic, and evolving workplace.
Role Overview
The Senior Manager, Talent Development Technology will lead the execution of the Talent Development technology roadmap and optimize the Docebo Learning Management System (LMS). This role will focus on driving the adoption of innovative tools to enhance the employee learning experience, enable data-driven decision-making, and streamline processes across the organization.
Key Responsibilities1. Technology Roadmap Execution (40%)
- Lead the execution of the Talent Development technology roadmap.
- Research, evaluate, and implement emerging learning technologies, including AI-powered tools and virtual learning innovations.
- Collaborate with internal stakeholders to identify learning needs and deliver tailored technology solutions.
- Manage vendor relationships, negotiate contracts, and oversee technology adoption and integration.
- Monitor, evaluate, and report on the effectiveness and ROI of new tools and technologies.
2. LMS Strategy & Optimization (30%)
- Oversee the performance, upgrades, and integrations of the Docebo LMS.
- Implement strategies to optimize LMS functionality, user experience, and learning paths.
- Analyze LMS data to identify trends, inform decision-making, and drive continuous improvement.
- Serve as a subject matter expert, collaborating with IT and Talent Development teams to enhance platform performance.
3. Reporting and Analytics (20%)
- Lead the development and delivery of learner analytics and dashboards to measure program effectiveness.
- Provide actionable insights that drive strategic decisions and improvements in learning initiatives.
- Track technology usage, learner engagement, and training outcomes to inform future investments.
4. Mandatory & Compliance Training (10%)
- Serve as the primary point of contact for mandatory and compliance training programs.
- Collaborate with OGC, HR, and IT to ensure compliance training requirements are effectively implemented and reported.
- Maintain mandatory training trackers and produce completion reports to meet regulatory standards.
Qualifications
- Bachelor’s degree in Human Resources, Learning & Development, Organizational Development, or a related field. Master’s degree preferred.
- 8+ years of experience in talent development, learning technologies, or organizational development roles.
- Proven experience managing LMS platforms (e.g., Docebo) and executing technology roadmaps.
- Expertise in implementing and optimizing learning tools, including AI and virtual learning platforms.
- Strong project management skills with experience in vendor management and systems integration.
- Ability to analyze data, generate insights, and communicate outcomes effectively to stakeholders.
- Solid understanding of adult learning theories, instructional design models (e.g., ADDIE), and modern learning trends.
- Certification in learning technologies, coaching, or talent management (e.g., ATD, CPTD) is a plus.
- Certification in project management (e.g., PMP, Agile/Scrum) preferred.
- Experience with data analytics tools (e.g., Tableau, Power BI) for tracking and reporting learning outcomes.
- Technical certifications (e.g., Docebo Administrator Certification) are a plus.
Why Join Fragomen?
At Fragomen, we foster innovation, collaboration, and continuous learning. This role provides the opportunity to play a pivotal role in transforming the organization's learning technologies, enabling employees to develop and succeed in an evolving workplace.
Top Skills
What We Do
Fragomen is a leading firm dedicated exclusively to immigration services worldwide.
Founded in 1951, Fragomen represents a broad range of companies, organizations and individuals to help facilitate the transfer of employees worldwide. We provide immigration support in more than 170 countries.
An Am Law 100 and Global 100 firm, Fragomen’s professionals are respected thought leaders in the immigration field, as recognized by Chambers, Best Lawyers and Who’s Who. The firm employs more than 4,400 immigration professionals and support staff located in over 50 offices across the Americas, Asia Pacific and EMEA.
Our services go beyond processing visa and work permit applications. We provide strategic consultative services and support to meet the full spectrum of business immigration needs. This includes government strategies and compliance, planning for mergers and acquisitions, and consular and document support. From our Immigration Technology Innovation Lab, we focus on using automation and artificial intelligence to pioneer sophisticated technology solutions to revolutionize the immigration experience for our clients.
All services are designed to improve your speed-to-ground and help you mobilize your employee population so you can remain a cutting-edge player in your industry and competitive wherever you operate.
We are committed to fostering a dynamic, diverse workplace. Year after year, Fragomen is recognized for our diversity by The American Lawyer, Law360 and the National Law Journal.
Find out more at www.fragomen.com.
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