Senior Manager of Program Partnerships

Hireology's technology empowers businesses to build great teams. Over the last 13 years, we've grown from a startup to a market-leading organization with over 135 team members, and we've created an award-winning culture that makes this company an amazing place to work.
Reporting to the VP of Corporate Development, the Senior Manager of Partner Programs will drive our partnership strategy and program execution for key large partnerships. This role is critical for expanding our partner ecosystem, ranging from technology integration partners to reseller partners, and state/national association partners. The individual in this role will work cross-functionally to develop and execute on go-to-market strategies both internally and externally, for our partner program. They will foster cross-functional collaboration, and ensure that partner programs align with our growth objectives.
As the Manager of Partner Programs you'll be responsible for:

• Strategy Development & Program Ownership:
  • Develop and implement the overall strategy for partner programs, aligning with company goals and growth targets.
  • Own the end-to-end execution of partnership programs, ensuring successful planning, deployment, and measurement of partner initiatives.
• Go-to-Market (GTM) Strategy:
  • Collaborate closely with the sales, marketing and customer success teams to design and implement GTM plans for each partner segment.
  • Build comprehensive playbooks and ensure GTM readiness by working with cross-functional teams to define roles, responsibilities, and goals.
• Partner Relationship Management:
  • Establish and maintain strong relationships with partners, ensuring mutual success and alignment of objectives.
  • Tackling and solving escalated high level customer-partner issues; you will be the senior face of the company for your team.
  • Act as the primary point of contact for partner inquiries, fostering open communication channels to drive engagement and growth.
  • Continuously evaluate partner performance, optimize program offerings, and adjust strategies as needed.
• Project Management Launch
  • Oversee 10+ implementation specialists for a large program rollout in Q1-2025 (this will be throughout the first quarter of the year only)
  • Build strong processes and success metrics to ensure efficient and effective roll out

So what kind of person are we looking for in this role? We have a pretty unique culture here at Hireology, and the person who will be successful in this role will be:

• A Strong, Transparent Team Player– we need you to excel at cross-functional collaboration and external stakeholder management.
• Solutions Oriented – we're constantly evolving as a business, as a department, and as a team. It's not enough to just identify the problem at hand, but provide a potential solution to ultimately get us to where we need to be.
• Creative and Curious – we value individuals who don't just want to know answers but who want to know why we're asking the question in the first place. We need leaders who can get to the core of problems/opportunity areas and creatively find ways to improve our business.
• Metrics Driven – we're passionate about data and trends and managing to key performance indicators. We want you to be as passionate about our bottoms-up approach to managing the business.
• Speed – we move fast here at Hireology and we want someone with an analytical mindset, but who also can move fast to drive results.
• Communication – you need to be able to tell Hireology's story in all types of arenas and audiences. You need to be able to clearly communicate your point-of-view in both one-on-one and group settings.
• Integrity – not negotiable in this role or any at Hireology. You must have the highest level of integrity and discretion.

Okay, we've laid out what the job is - now are you qualified? Below are the minimum qualifications we're looking for in a Senior Manager, Partner Programs candidate.

Qualifications:

• 5+ years in project management or strategy & operations, preferably in a SaaS environment, recruiting or staffing experience a plus
• Experience working cross-functionally internally
• Experience owning and managing external-facing relationships
• Bachelor's Degree required
• Must be able to thrive in a growing and ever-changing start-up environment
• Excellent presentation and communication skills
• Superior partner program skills - the ability to be empathetic, compassionate, responsive, resourceful and solution-oriented
• Must be detail oriented, with strong time and project management skills
• Proactively identifying inefficiencies, gaps in processes and partner with key stakeholders to develop and execute solutions
• Fulfilling ad hoc reporting based on a deep understanding of our systems and internal data
• Assisting in ongoing projects, including tooling, analysis, training and system maintenance
• Monitoring revenue systems performance to identify and troubleshoot failures

Hireology is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability status or protected veteran status, or any other category protected under the law. All employment decisions are solely based on business needs, job requirements, and individual qualifications. We support an inclusive workplace where Hireologists excel based on personal merit, qualifications, experience, ability, and job performance.