Senior Manager, Product Design - (Remote-US)

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected].

Job Summary

As a Senior Manager Product Design, you’ll serve as a key leader within the product team, shaping the portfolio roadmap and acting as a customer advocate. You’ll be part of a dynamic Product Development Organization, where you’ll lead in design, working collaboratively with Engineering, Marketing, Sales, Support and Customer Success to advance our portfolio of SaaS-based EHR, Practice Management and value-add solutions. 

You will oversee a team, manage the design system, sponsor strategic initiatives and consult across the portfolio. Your role will include delivering high-quality, thoughtful design solutions, user research coordination and ensuring timely delivery of specifications to engineering teams. This position also provides hands-on opportunities to design and contribute to business-critical products while helping to transform the product design team using the Product Operating Model (POM) framework. 

All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate. 

Essential Functions

• Lead the transformation of the product design team to align with the Product Operating Model (POM), empowering teams to collaboratively solve problems. 
• Serve as a key member of the product leadership team, collaborating with Product Management to define and execute UX strategy. 
• Drive an agile, user-centered product development process, supporting continuous validation and iteration based on user feedback. 
• Manage design resource allocation and forecasting to align with cross-functional team deadlines; set quarterly goals and ensure their achievement. 
• Oversee the design system, ensuring adherence, scalability and contributions from the team. 
• Partner with engineers to ensure intuitive UX implementation and alignment with design specifications. 
• Recruit, coach, and mentor a team of product designers, fostering technical and professional growth. 
• Design and deliver customized learning paths for team development, contributing to best practices in Product Design, UI/UX and style guide documentation. 
• Facilitate design critiques and team collaboration to improve design work and align goals. 
• Present project status, decisions and processes clearly to a variety of audiences. 
• Collaborate with clients via onsite and remote interactions to gain insights into workflows and drive impactful product improvements. 
• Translate research, feedback and metrics into high-quality visual designs, user flows, and interaction prototypes. 
• Participate in user research, interviews and usability testing to ensure a user-centered design process. 
• Assist in validating final designs with product development teams to ensure specifications are met. 
• Keep abreast of design trends, accessibility standards and user research best practices. 
• Invent and refine scalable, reusable design patterns to incorporate into our Design Systems. 

Minimum Requirements

• 6+ years of experience in SaaS product design. 
• 3+ years of experience leading a team of UX and interaction designers. 
• 3+ years of experience in Healthcare IT. 
• Proven expertise in managing research, interaction, and visual design initiatives, driving high-quality user experience across complex product areas. 
• Demonstrated leadership as a manager or supervisor, fostering a collaborative and innovative design environment. 
• Strong communication skills, including the ability to present and articulate complex design requirements to diverse audiences. 
• Proficiency in design principles, including visual hierarchy, proximity, similarity, typography and color theory. 
• Exceptional problem-solving skills, with the ability to manage multiple priorities effectively. 
• Storytelling abilities to convey concepts that enhance user experience and deliver measurable business results. 

Preferred Qualifications

• Familiarity with Information Architecture (IA). 
• Experience with Angular or JavaScript. 
• Knowledge of HTML/CSS and Material Design Library. 
• Hands-on experience in Agile environments, including design sprints and Kanban workflows. 

Work Environment/Physical Demands

• Nextech operates as a remote work organization. 
• Activities require a significant amount of work in front of a computer monitor. 
• Long-distance or air travel as needed – not to exceed 5% travel. 

Total Rewards

• Generous annual bonus opportunity
• 401(k) with Employer Match
• Flexible Time Off: take time off when you need it without worrying about available hours
• 10 paid holidays + 1 floating holiday
• Volunteer Time Off
• Insurance: Choice of Medical, Dental, and Vision plans
• Health Savings Account with employer match
• Flexible Spending Account
• 100% Company-Paid Parental leave
• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
• iCREATE Employee Recognition Program
• Wellness Program including discounts on medical premiums
• Employee Assistance Program with free counseling sessions available
• Corporate Discounts on Retail, Travel, and Entertainment
• Pet Insurance options