Job Description:
The Process Engineer will drive strategy and reengineering initiatives within the Fidelity Funds and Investment Operations (FFIO) operating environment. They will be part of a team of change leaders with a mission to accelerate the digitization and automation of our processes, as well as to prepare our environment for the launch of new alternative financial products. We are seeking an experienced process engineer to play a key role in helping us streamline business processes and improve our associate experience. This role will work with our business partners to craft and build enhanced Business Capabilities, a more scalable and flexible operating environment while achieving consistent quality. This individual will collaborate with the business leadership to identify, scope, and lead key strategy and reengineering programs. We are looking for a self-motivated individual with excellent analytic and communication skills who can work across business operations and technology teams.
The Team
The Operations Strategy & Performance Delivery team (OSPD) plays a critical role in strategy development and performance delivery for all FFIO. The team drives operational improvement and interacts with the business domains and shared services functions within FFIO. As a team-centric organization, we provide ample opportunities for collaboration with other OSPD team members, as well as key business partners, both upstream and downstream.
The Expertise You Have
- Bachelor’s Degree with 5+yrs of relevant experience in process engineering
- Experience with operational strategy, strategic analysis and execution, design thinking, and large-scale process re-engineering preferred
- Demonstrated experience collaborating with cross-functional teams
The Skills You Bring
- Strong team player who can also work independently
- You possess an expert level understanding of process improvement, design thinking, and strategic thinking
- Excellent written and verbal communication skills
- Excellent organizational and analytical skills
- Ability to focus on delivering business value in a highly complex and fast paced environment
- Ability to handle ambiguity and adapt to changing business priorities
- Ability to manage concurrent projects and production support needs
- Comfortable challenging the status quo and proposing new ideas
The Value You Deliver
- Efficient communication in team environment
- Understand business vision and strategy
- Facilitate team working sessions and influence key operational managers and directors
- Deliver measurable impact through definition and refinement of key objectives and key performance indicators that demonstrate outcomes.
- Continuously learn and develop your overall skills in strategic analysis & design and operational
Certifications:
Category:Business Analysis
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Top Skills
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products.
Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
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