We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.
Position: Senior Manager, Pricing Operation
Taiwan Pricing Operation team is looking for a Senior Manager, Pricing Operation who is customer obsessed, motivated, has a bias for action and can think systemically to bring to life new areas of business for the team.
This role will lead a team of junior PM (optional) and operators to work closely with various cross-functional teams (including Catalog, Product, Instock and Merchandising team) to build, launch and scale new needle-moving initiatives that bring direct impact to Coupang Pricing system and wow the Customers. Stakeholder teams may include Product, Engineer, Merchandising, Marketing, PR, Legal, Catalog and In-stock.
This role requires an individual with excellent attention to detail, a knack for operational process planning, analytical capabilities, innovation, and strong business acumen. He/she is comfortable operating in ambiguous environments and has the ownership to identify and lead stakeholder teams to implement creative solutions to streamline and accelerate a wide range of business processes. An individual would succeed in the role when he/she is a strategic thinker, yet capable of rolling up their sleeves and getting their hands dirty to ensure front-line execution excellence.
What will you do?
- With Taiwan e-commerce understanding, create scalable and automated solutions for end-to-end management of new programs in partnership with various internal teams. Develops SOP for manual management where automation is not possible.
- Team management – FTE and dispatch workers.
- When an issue arises, dive deep into the roots of the issue, propose solutions supported by data and facts and share impact.
- Drive improvement in operational performance and lead projects to further expand our business and enhance both our customers and partner teams experience.
- Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders
- Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvements.
- Ensures that multiple projects within program roadmap meet specified timelines to deliver results
Essential Qualifications:
- Minimum 8 years of experience in program/project/process management or business operations preferably in the e-commerce industry
- English speaking and writing skill are a must
- At least 2 year of people management experience.
Preferred Qualifications:
- SQL building experience
- Korean speaking is a strong plus
Recruitment Process
- Application Review - Technical Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Things to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
Top Skills
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
Gallery
