Senior Manager, People & Culture (Americas)

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Who We Are

Today, SOTI is the world's most trusted provider of mobile and IoT management solutions, with over 17,000 enterprise customers and millions of devices managed worldwide. SOTI's portfolio of solutions and services provides the tools organizations need to truly mobilize their operations and optimize their mobility investments. Our award-winning solution, SOTI MobiControl, allows enterprises to enable, optimize and secure their mobile workforce across all platforms to support multiple deployment policies.  

SOTI is home to many faiths, cultures, and nationalities. The SOTI family is an example of an inclusive work culture that is respectful to all. We are always looking for fresh and innovative thinkers who can make a difference. We offer careers with #EndlessPossibilities.

What We’re Looking For

Reporting to the Vice President of People and Culture, the Senior Manager will serve as a trusted and collaborative advisor in providing proactive, practical and People and Culture valued practices to business leaders while ensuring alignment with corporate practices, programs, policies, and business initiatives. The strategic People and Culture Partner must possess influential skills in building relationships, diagnosing, advising, coaching, training, and guiding all levels of leadership on People and Culture implications of business decisions.

What’s in it for you?

The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

What You’ll Do

People Partnering

• Manage and guide a team of HR Business Partners and Generalists, define responsibilities and expectations; provide ongoing guidance, feedback, and coaching
• Participate, develop, and execute People and Culture strategy, goals, objectives, and projects in support of SOTI growth, people development and increased engagement and retention
• Manage and resolve complex employee relations issues, ensure appropriate records of investigations, and advise stakeholders in the progression of such cases.
• Oversee best in class People and Culture on-boarding experience to all new employees to ensure employees are engaged and set up for success from day one
• Provide analysis from exit interviews, stay interviews and manager interviews to identify trends or areas of concern
• Be a People and Culture ambassador in promoting SOTI Pulse Engagement Survey and all other action planning initiatives
• Maintains in-depth knowledge of legal requirements (Provincial and Federal) related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
• Oversea the introduction of new or revised policies and process changes, including delivery of workshops, to ensure that managers are appropriately equipped and continuously supported in introducing and managing such changes

People and Culture Administration

• Analyze trends and metrics in partnership with VP of People and Culture, develop solutions, programs and policies i.e., increase engagement scores, decrease attrition, establish a leadership scorecard, implement innovative process improvements
• Collaborate with Legal team on development of contracts, policies, and all employment law matter
• Assist in the development, implementation, and administration of employee compensation programs, including short-term and long-term incentive programs and improved employee benefits, employee value proposition, branding both internally and externally
• Streamline the workflow for internal recruitment, ensuring that the activities are appropriate and consistent between branches and departments from new role inception to final offer stage to on-boarding
• Develop consistent HR metrics through consistent and effective tracking of key statistics, including headcount, turnover (voluntary and involuntary), high potential development programs, talent review, etc.
• Manage exit and restructuring processes including terminations, exit interviews and leadership coaching
• Work with leadership on process improvements, programs and policies and facilitating changes

Experience You’ll Bring

• Bachelor’s degree in human resources, business, or a related discipline, CHRP or CHRL
• 8+ previous experience in human resources, people development, executive coaching, training, etc.
• 2-3 Years of experience managing a team
• Current, in-depth knowledge of legal requirements related to human resources and ESA, employee management, including workers’ compensation, and provincial and federal laws
• Experience with HRIS, strong preference for Workday
• Strong knowledge of organizational change, culture transformation and change management

#LI-MV

If you want to bring your ideas to life, apply at SOTI today.We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [email protected].

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.