Search the 66 jobs at SOTI

As a Technical Support Specialist, you will provide helpdesk support to end-users, assist with mobile device issues, and handle customer inquiries through various support channels. You will work on improvement projects, document customer issues, and collaborate with stakeholders to resolve technical problems, ensuring high-quality customer service.

The Software Developer will develop innovative solutions, contribute to all stages of the software development life cycle, support design and maintenance of applications, and ensure high code quality through best practices and testing. They will also collaborate with team members and stay updated with technological advancements.

This role involves leading the Talent Acquisition team to develop and execute recruitment strategies, manage the full recruitment lifecycle for tech industry roles, and optimize processes using data-driven insights. Responsibilities include building relationships with universities for campus recruitment and overseeing hiring initiatives across India.

The Technical Support Specialist - Level 1 is responsible for providing post-sales technical support via telephone and email. This role includes investigating customer issues, updating customers, and troubleshooting mobile device management solutions. Emphasis is placed on excellent customer service and collaboration with internal stakeholders.

The Technical Support Specialist, Level 2 will provide pre-sales and post-sales technical support for software products, resolving customer issues and enhancing customer experience. Responsibilities include investigating reported issues, managing workload, coaching Level 1 agents, and potentially traveling for events.

The Software Developer will work on developing device-side features for the SOTI SNAP mobile application platform, participate in product design discussions, and collaborate with the quality assurance team for timely releases. Proficiency in mobile development stacks and coding best practices is required.

The Sales Compensation and Incentive Analyst will manage the administration of compensation plans, investigate commission inquiries, and support automation initiatives. The role collaborates across teams to validate adjustments, participate in payout reviews, and improve processes for efficiency, while also preparing various reports and analyses as needed.

The Quality Assurance Specialist 1 at SOTI will create and execute test cases, implement BDD using C#, participate in scrum ceremonies, ensure high-quality standards through testing on various platforms, and collaborate closely with cross-functional teams for product delivery.

The Global Mobility Specialist will create and implement mobility strategies, manage relocation support policies, audit mobility practices, and collaborate with various stakeholders to improve employee experiences during transitions. The role involves navigating legal and immigration challenges and enhancing processes for employees relocating to and from North America.

The Sales Compensation Analyst at SOTI is responsible for administering sales compensation and incentive plans, investigating commission inquiries, and ensuring accurate payouts. The role involves collaboration with various teams to optimize and support sales incentive calculations, data validation, and process improvement while creating reports and documentation on sales compensation workflows.

The Sales Enablement Content Specialist will identify sales enablement requirements, develop impactful content, create training materials, and collaborate with marketing and product management. They will also establish feedback loops with stakeholders, focus on SOTI solutions, and utilize the SOTI Sales Methodology to enhance sales initiatives.

The Senior Software Developer role involves creating innovative software solutions, building front-end and back-end components of web applications, providing technical guidance, optimizing code, participating in code reviews, and engaging in continuous learning and collaboration with teammates.

The Procurement Manager supervises and develops team members, ensuring compliance with company policies while managing the procurement life cycle. Responsibilities include negotiating with vendors, managing invoice processes, and enhancing sourcing methodologies for efficiency and cost savings.

As Legal Counsel, you will shape and support the legal framework of the organization, advising on employment laws, commercial contracts, and regulatory compliance, while collaborating with various business units. You will also manage risks and disputes, providing actionable legal insights to support business strategies.

The Senior Product Manager at SOTI will manage the entire product lifecycle, from strategic planning to market research, and will act as a customer advocate to ensure product usability and value. Responsibilities include collaborating with development teams, training support staff, and participating in sales and marketing efforts. The role demands strong technical knowledge, excellent communication, and problem-solving skills while staying updated on industry trends.

The Software Architect will oversee software architecture within assigned systems, address customer needs in AI product design, collaborate with stakeholders on requirements, provide strategic recommendations, troubleshoot coding problems, evaluate architectural changes, and ensure continuous improvement of AI tools and practices.

As a Software Development Manager, you will lead a software development team within the Research & Innovation Lab, fostering a culture of growth and innovation. Responsibilities include coaching team members, removing obstacles, applying Scrum principles, and introducing modern software development practices to enhance product capabilities.

The Marketing Programs Specialist will manage day-to-day operations of SOTI's channel programs, focusing on growing global partner engagement. Responsibilities include gathering market intelligence, proposing program improvements, managing program calendars, documenting offerings, and collaborating with cross-functional teams. The role requires effective project management skills and strong communication to drive execution and engagement.

The Senior Escalations Engineer is responsible for managing complex customer case escalations, collaborating with various teams to resolve issues efficiently. Key tasks include developing technical training materials, contributing to the knowledge base, troubleshooting product defects, and maintaining effective communication with stakeholders. The role requires flexibility and readiness to work outside of regular hours when necessary.

The Senior Project Manager will coordinate complex technological projects, collaborate with cross-disciplinary teams, manage budgets, create project deliverables, and ensure team alignment while managing project risks and performance.