At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.
The impact You'll Make:
As Senior Manager PCX Assortment Strategy, you & your team will be responsible for the following areas:
- Ownership & Optimization of 3rd party marketplace & fulfillment center assortment
- Ownership of 3rd party go to market and promo strategy
- Management of weekly promotion assortment as it relates to fulfillment centers
- Ongoing Optimization of PCX Assortment Visibility
- Support product initiatives related to 3rd party marketplace & PCX fulfilment centers
- Support operational initiatives related to on shelf availability
This role is central to the overall success of the customer journey on PCX & our 3rd party marketplace partners (Instacart & Doordash). You will be willing to work in a driven, entrepreneurial environment, and comfortable leading a team within a highly collaborative & ambiguous space. This is a people leader role with direct reports and multiple key stakeholder work streams that requires an individual that is comfortable being very proactive and socially engaged within Loblaw Digital. Additionally, you will have extensive experience in finding and applying data-driven insights to support business decision-making. We expect this individual can own their functional areas with strategic guidance from the director.
What You'll Do
- Build, socialize, and lead the execution of our online assortment strategy
- Actively manage & optimize the assortment for both fulfillment center & 3rd party marketplaces
- Collaborate with data science to identify and influence changes to the assortment algorithm
- Develop customer centric merchandising strategies for 3rd party market places (Instacart / Doordash)
- Support fill and found initiatives to increase operational picking efficiency
Does This Sound Like You?
- Bachelor’s degree (BA, BCom, or similar)
- 5+ years of experience leading a team in eCommerce merchandising, or grocery retail merchandising
- Ability to self-organize multiple tasks well and to complete them on time with a clear focus on quantitative results
- Dealing with ambiguity and high degree of proactive “hands-on” thinking and acting
- Curious mindset, willing to work beyond laid boundaries and high ownership to drive things end to end.
- Excellent communication skills – proven results with key decision makers
How you’ll succeed
At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
What We Do
Welcome to Loblaw Digital! 👋
We’re responsible for building and operating the digital businesses of Canada’s largest and most trusted retailer, Loblaw Companies Limited. As a leading force in eCommerce, loyalty, and digital innovation, we're dedicated to creating the best experiences and designing apps that impact people across Canada. Located in downtown Toronto, our team is making waves in online grocery shopping, beauty and personal care, digital health, loyalty, and apparel, with even more innovation on the roadmap ahead.
Our people are at the heart of our best-in-class digital products. At LD, we believe that if we bring our differences to work, we can make an impact with the work. We want your authentic self, your unique skillset, and your growth mindset to contribute to our culture and advance our products and businesses. You'll have the opportunity to collaborate with some of the best minds while using world-class technology to craft groundbreaking products. Join us as we take the Loblaw legacy into the future
