Senior Manager, Operations Technology

Senior Manager, Operations Technology– Pune, India        

Are you ready to join a global organization that helps diverse teams stay at the forefront of technology and innovation? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Senior Manager, Operations Technology.

Western Union powers your pursuit.

As a Senior Manager, you will be responsible for technical delivery of asset management projects and overseeing the team. You would be performing below -

Role Responsibilities

• This role will be responsible for supporting the development and implementation of strategic asset management plans and programs
• Development of service levels, performance measures, and business process improvement initiatives
• Collaborate with others to analyze operational business processes and decision support system solutions to streamline organizational efficiency
• Conduct regular audits of asset registers/inventories, including factors such as criticality, condition assessment, and repair and renewal needs
• Evaluate asset management activities, including asset inventories, technology support consequence of failure, condition and remaining useful life, repair and renewal needs, and cost projections to make proactive recommendations
• Provide recommendations for improved operations and maintenance practices, as well as supporting technology to minimize asset life cycle costs
• Improve the effectiveness of asset management technology support with master plans, business process improvements, and data integration recommendations

Role Requirements

• 15+ years of total experience with bachelor’s in engineering, Information Systems Management, or Engineering Management OR relevant experience.
• You should have a comprehensive understanding of industry-accepted asset management tools and techniques including asset management planning and gap assessments, asset inventory, condition and consequence-of-failure assessments, life-cycle cost analysis, and capital investment planning
• You should possess experience in technical and non-technical skills.
• In this position you will need a strong intellect, the ability to articulate complex ideas persuasively and a talent for establishing and solidifying relationships with both internal and external stakeholders

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India-specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Checkup
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-AK1 #LI-Hybrid

Estimated Job Posting End Date:

03-18-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.