Senior Manager I, Data Science and Analytics

About BlueLabs

BlueLabs is a leading provider of analytics services and technology dedicated to helping our partners do the most good with their data. Our team of analysts, scientists, engineers, and strategists hail from diverse backgrounds yet share a passion for using data to solve the world’s greatest social and analytical challenges. Since our inception, we’ve worked with more than 400 organizations ranging from government agencies, advocacy groups, unions, political campaigns, and international groups. In addition, we service an ever-expanding portfolio of commercial clients in the automotive, travel, CPG, entertainment, healthcare, media, and telecom industries. Along the way, we’ve developed some of the most innovative tools available in analytics, media optimization, reporting, and influencer outreach.

About the team

The BlueLabs Civic Tech practice revolutionizes the way government agencies use data to reduce the friction between residents and the essential services they use. Our department develops deep expertise within the areas our clients care about most, then builds data programs that create impact at scale. We work closely with internal government innovation groups and build on the analytics methodology pioneered in e-commerce, advocacy, politics, and consumer finance.

Our program, Market Outreach Data System (MODS),  sits within Civic Teach and services the Office of Communication within the Center for Medicare and Medicaid. Our mission is to help ensure that millions of consumers receive the information they need through personalized emails, text messages, and phone calls to enroll in health insurance through Healthcare.gov. For our analytics work, we are the data science team of record for healthcare.gov consumer behavior -- where we help CMS understand how consumers use the Marketplace and how they can tune their approaches to enroll more Americans and improve health equity.

About the role:

The Senior Manager I, Data Science and Analytics will provide leadership and oversight to a team of analysts and data scientists at varying levels. The Senior Manager should have deep technical expertise, strong communication, and demonstrated people leadership skills. They should be a creative and collaborative leader who is always looking to understand the needs of their client and provide innovative solutions to deliver on those needs. They aren’t afraid of messy data and are comfortable working in a fast-paced, production-oriented environment. They value a culture of mentorship and enjoy providing growth opportunities to their team. 

In this position you will:

• Lead a team of Data Scientists and Analysts to develop, implement, and deliver a suite of analytics products and services that inform decision-making for healthcare.gov communications.
• Provide mentorship and supervision using your technical background and experience to help others grow
• Collaborate with senior leadership and stakeholders to propose, design, and evaluate data science projects (including longitudinal experiments, A/B testing, and statistical modeling).  
• Ensure that products and results from analytics and data science projects (e.g. reports, models, projections, presentations) are high quality and meet business requirements 
• Support program leadership by providing strategic business insight and actionable recommendations based on findings
• Collaborate with engineers, program leadership, and external stakeholders to troubleshoot problems and proactively create solutions
• Ensure team excellence by maintaining process documentation and staying apprised of new standard best practices in analytics and data science 
• Assist with other duties as assigned

This role is both supervisory (direct and indirect reports) and a hands-on individual contributor providing technical guidance and support.

What we are seeking:

• 5+ years of relevant experience with at least 1-year managing managers, analysts and/or data scientists 
• Experience with and ability to apply knowledge of foundations of statistics and modeling (distributions, parameter estimation, confidence intervals, and tests, etc.) both in your work and in the ability to teach and guide others
• Experience with experimental design and causal inference
• Advanced understanding of statistical programming languages, preferably SQL, R, and/or Python
• Expertise in building predictive models using regression and machine learning techniques
• Experience developing processes for scoping complex projects and refining ambiguous goals 
• Strong familiarity with analyzing/interpreting data and large volumes of information to distill what is most important
• Ability to effectively communicate and present technical concepts to a non-technical audience, both in writing and verbally
• Experience creating and delivering informative and engaging data visualizations using industry-leading tools to combine data insights with strong storytelling, both in your work and in the ability to teach and guide others
• Leadership competencies in the following: empathy, active listening, coaching/feedback, integrity, decisiveness, and problem-solving
• In order to be qualified for this position you must currently have or be able to obtain and maintain a Federal Public Trust security clearance, which requires either US Citizenship or three (3) of five (5) years of US residency

What We Offer:

BlueLabs offers a friendly work environment and competitive compensation and benefits package including:

• Salary: $105,000-$115,000 annually
• Premier health, dental, and vision insurance plans
• 401K matching
• Unlimited paid time off
• Paid personal and volunteer leave
• 13 paid holidays
• 15 weeks paid parental leave
• Professional development stipend & tuition reimbursement
• Macbook Pro laptop & tech accessories
• Bring Your Own Device (BYOD) stipend for mobile device
• Employee Assistance Program (EAP)
• Supportive & collaborative culture 
• Flexible working hours
• Remote friendly (within the U.S.)
• Pre-tax transportation options for commuting to our office in Washington, DC
• Lunches and snacks
• And more! 

The salary range for candidates who meet the minimum posted qualifications reflects the Company’s good faith understanding and belief as to the wage range, and is accurate as of the date of this job posting.

To protect the health and safety of our workforce, as a company policy, BlueLabs strongly encourages all employees to be fully vaccinated against COVID-19 prior to beginning employment. BlueLabs adheres to all federal, state and local COVID-19 vaccination regulations. Except where prohibited by law, applicants who receive a conditional offer of employment will be required to produce proof of vaccination status prior to their first day of employment; if not the offer may be rescinded or employment terminated. BlueLabs will evaluate requests for reasonable accommodations for applicants unable to be vaccinated due to a religious belief, disability, pregnancy, or on an individualized basis in accordance with applicable laws.

At BlueLabs, we celebrate, support and thrive on differences. Not only do they benefit our services, products, and community, but most importantly, they are to the benefit of our team. Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans statuses, disabilities and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace and an affirmative action employer, BlueLabs is committed to creating an inclusive environment for all employees. BlueLabs endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact the Director, People Operations.  BlueLabs participates in E-verify. EEO is the Law.

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