Senior. Manager, General Affair & Workplace Management

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

Position: Senior. Manager, General Affair & Workplace Management

What You Will Do:

• Facility Management and Support: Oversee the management of office spaces, facilities, equipment, inventory control, and procurement at both HQ and fulfillment centers.
• Employee Welfare Management: Manage and optimize employee welfare programs, including benefits, allowances, meals, shuttle bus and other support services.
• Operational Efficiency Improvement: Improve and optimize working environments to ensure employees can perform their tasks effectively by providing necessary resources and managing administrative duties.
• General Administration: Support internal events and meetings, manage official communications, documents, budgets, and administrative costs.
• Safety and Compliance: Ensure safety checks and compliance with relevant laws and regulations at fulfillment centers and offices.
• Communication: Facilitate smooth communication between HQ and fulfillment centers, ensuring policies and strategies are clearly communicated to the workforce and resolving any issues arising at the operational level.

Qualifications:

• 10+ years of experience in relevant fields (General Affairs, Logistics, Administration, etc.).
• Experience in managing general affairs tasks in Fulfillment centers and office settings.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of office management and employee welfare regulations.
• Proactive approach to handling tasks and responsibilities.
• Proficiency in both Chinese and English.

Recruitment Process:

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interviews – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider:

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.