Our Opportunity:
Chewy is looking for a Senior Manager, Facilities to join our pack in Plantation, FL. As the senior leader of the onsite Facilities team, you'll play a critical role in delivering an exceptional workplace experience for our Team Members (TMs) while coordinating daily operations. This role involves leading a team, coordinating with vendors and the landlord, supporting on-site events, and owning space management systems and processes. You'll report directly to the Director of Facilities and help drive a culture of service, efficiency, and excellence.
What You'll Do:
- Lead a high-performing Facilities team to deliver an outstanding, welcoming workplace experience.
- Oversee space planning and occupancy, including seating assignments, team moves, and neighborhood layouts-partnering with leaders to meet business needs.
- Maintain accurate data on headcount and team allocations; build positive relationships to stay ahead of organizational changes.
- Drive daily operations: ensure workspaces are clean, stocked, and ready for use, and manage supply and asset inventories.
- Own office budgets, procurement, and vendor relationships-covering maintenance, catering, vending, and general services.
- Manage building maintenance and improvement projects in coordination with landlords, vendors, and internal partners.
- Oversee the mailroom process and facilitate shipping/receiving logistics.
- Support workplace safety by partnering with EHS and Asset Protection, and ensuring compliance with emergency protocols.
- Collaborate on and support on-site events-from everyday engagement to large-scale meetings and summits.
- Communicate regularly with customers on facility updates, and serve as a go-to resource for Team Members and guests.
What You'll Need:
- Bachelor's Degree in a related field (business, communications, real estate), or equivalent work experience
- 5-10 years of facilities or workplace management experience supporting over 500 employees daily.
- Experience as a people leader, leading a small team of individual contributors
- A customer-first approach and strong communication skills, both verbal and written.
- Ability to thrive in a fast-paced, dynamic environment and independently solve problems.
- Strong organizational skills, attention to detail, and ability to juggle multiple projects.
- Experience managing office budgets, vendors, and procurement processes.
- Familiarity with space planning tools and occupancy tracking systems.
- Willingness to be onsite Monday - Friday, with flexibility for events or emergencies.
- Position may require travel.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
