Senior Manager, Document Control (FFEx)

Posted Yesterday
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Clayton, NC
Senior level
Healthtech • Software • Pharmaceutical
Join us as we drive change to combat serious chronic diseases.
The Role
The Senior Manager of Document Control will lead a team overseeing GMP and construction documentation, ensure compliance with documentation standards, manage staff, and coordinate process improvements while collaborating with global teams. The role involves mentoring, handling complex problems, and fostering a culture of continuous change management.
Summary Generated by Built In

About the Department
You will be joining Fill & Finish Expansions (FFEx), which is responsible for all major expansion activities within aseptic production, solid dosage forms, finished products, fill & finish warehousing, and QC across all production areas in Product Supply. The area is anchored in Product Supply, Quality & IT, which globally employ approx. 20,000 of Novo Nordisk's 50,000 employees.
FFEx is a newly established and growing area with the responsibility to design, plan, and build all new aseptic filling capacity across Novo Nordisk to serve the needs of millions of patients. We do it by rethinking our production facilities with the use of modern technology, as we are setting the standards for the aseptic production of the future. Facilities designed today which we will still be proud of 20 years from now. FF Expansions has a global approach, where you will be working with multiple sites and cultures across the world.
What we offer you:
• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance - effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards
At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.
The Position
Manage a team of Associate Managers, documentation area specialists & technical writers, as well as related processes. Oversee and control GMP and construction/engineering documentation for all work packages. Collaborate with Global Process Responsible, as well as local document authors & owners, in the implementation/improvement of documentation standards. Coordinate technical writing, related Change Request (CR) management & communication support while working closely with key stakeholders, including but not limited to Records Management Control (RMC) & Corporate Document Control Unit (DCU).
Relationships
Director.
Essential Functions

  • Coordinate with global process responsible to ensure development & release of framework standards
  • Support the successful translation of vendor and global standards into site standards
  • Ensure proper workload distribution among team members
  • Lead a team of Associate Managers and a Sr Process Specialist, as well as managing daily activities of the documentation area specialists & records management associates, to include but not limited to staff selection, process confirmation, expectation setting & employee development
  • Ensure site technical writing processes for Standard Operating Procedures (SOPs), including QBIQ documentation system & non-QBIQ documents, are followed to standard
  • Coordinate & collaborate with global teams to establish & develop documentation standards & practices
  • Plan & execute improvements for documentation processes based on input & feedback from documentation customers
  • Coordinate activities associated with updating SOPs with all internal stakeholders
  • Ensure compliance requirements are being followed, and inspection readiness is in place
  • Effectively organize & manage multi-disciplined project team to ensure all critical deliverables are met
  • Act as a champion & role model for the NNWay & for cLEAN® (process improvement) thinking & behaviors
  • Follow all safety, financial & environmental requirements in performance of duties
  • Other duties as assigned


Physical Requirements
Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. (% can change on a case-by-case basis based on the role.)
Development of People
Supervisory
Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.
Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.
Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.
Qualifications

  • Bachelor's degree in business or technical field from an accredited university required
  • Master's degree in a business management field preferred
  • Minimum of eight (8) years of experience in a manufacturing organization required, preferably in a pharmaceutical manufacturing environment
  • Minimum of seven (7) years of direct supervisory experience required
  • Knowledgeable in Novo Nordisk (NN) processes, GMP, NN QMS & standards improvement systems preferred
  • cLEAN® 2-Star or equivalent process improvement methodologies knowledge such as LEAN, Six Sigma, etc. & a proven track record in leading measurable process/performance improvements required
  • Ability to read, write & improve complicated product documentation & standard operating procedures with attention to high-level concepts required
  • Expert in change control (CR), MS WORD 2010 & highly proficient in the following software applications/tools: Adobe Acrobat Pro (latest version), EXCEL, PowerPoint, Visio & HTML required
  • Proven expertise in mentoring/development, planning/organizing, managing execution & revising the work plan for complex problems solved by cross functional teams preferred
  • Ability to relate well to a wide cross section of stakeholders required
  • Demonstrated strong skills in change management required, preferably within NN


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Top Skills

Adobe Acrobat Pro
Excel
HTML
Ms Word 2010
PowerPoint
Visio

What the Team is Saying

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The Company
HQ: Bagsværd
69,000 Employees
Hybrid Workplace
Year Founded: 1923

What We Do

Novo Nordisk is a leading global healthcare company, founded in 1923 and headquartered in Denmark. Our purpose is to drive change to defeat diabetes and other serious chronic diseases such as obesity and rare blood and endocrine disorders. We do so by pioneering scientific breakthroughs, expanding access to our medicines, and working to prevent and ultimately cure disease.

We are powered by technology. Our Global Research Technologies, Medical Devices as a software, and Data Science teams are on the cutting edge of developing and supporting our life-saving medications.

Why Work With Us

Our purpose is to drive change to defeat serious chronic diseases, built upon our heritage in diabetes. We do so by pioneering scientific breakthroughs, expanding access to our medicines and working to prevent and ultimately cure the diseases we treat.

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Novo Nordisk Teams

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About our Teams

Novo Nordisk Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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HQDK
Boulder, CO
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Novo Nordisk Bio Innovation Hub
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Clayton, NC
Durham, NC
Fremont, CA
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Lexington, MA
Mississauga, Ontario
Seattle, WA
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Our US Headquarters
Watertown, MA
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West Lebanon, NH
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