Senior Manager, Customer Solutions & Engineering

Posted 3 Days Ago
Be an Early Applicant
Hong Kong, Central, Central & Western District
Senior level
Logistics • Transportation • Design • Automation • Manufacturing
The Role
The Senior Manager of Customer Solutions & Engineering identifies market changes, provides technical consultancy, participates in high-priority customer meetings, manages costs, ensures compliance with engineering policies, and drives competence development within the team while considering the full lifecycle of solutions for elevators and escalators.
Summary Generated by Built In

Job Description

  • Identifies changes in market and technology environment and drives changes to solutions and ways of working
  • Provides technical consultancy to Sales and customers
  • Participates in high priority customer meetings as CSE representative, impacts on customer specifications and understanding customer needs
  • Costing management; understanding total costing, Front Line target costing, and planning for cost effective solutions
  • Ensures compliant deployment of engineering policy, local codes and standards
  • Provides solutions where full lifecycle management is considered; installability and maintainability are taken into account
  • Facilitates information sharing and creates collaborative working environment
  • Drives competence development in the team

 

Requirement

  • Degree Holder in electronic / electrical / building services engineering or equivalent discipline
  • Holder of Registered Engineer license is preferable
  • At least 5 years of experience in Lift & Escalator industry, with supervisory experience is preferable
  • In depth knowledge of elevator and escalator systems
  • Self-motivated and autonomous with strong time management and organizational skills.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

Top Skills

Electrical Engineering
Electronic Engineering
The Company
HQ: Espoo
31,273 Employees
On-site Workplace
Year Founded: 1910

What We Do

At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.

As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.

Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

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