Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
Bellevue-based roles have an in office schedule of Monday-Wednesday in office.
About the Role:
We’re seeking a strategic and creative Senior Manager, Content to lead Aircall’s content marketing initiatives. In this role, you’ll develop and execute a comprehensive content strategy to engage our target audience, drive demand generation, and establish Aircall as a thought leader in the B2B SaaS space. You’ll partner closely with marketing, product, and sales teams to craft compelling narratives, create high-quality content, and amplify our brand voice across
channels.
Key Responsibilities:
- Content Strategy & Planning
- Develop and implement a data-driven content strategy aligned with Aircall’s business goals and audience needs.
- Conduct audience and competitor research to identify content gaps and opportunities.
- Maintain and optimize an editorial calendar to ensure consistent delivery of high-impact content.
- Content Creation & Management
- Produce and manage a variety of content formats, including blog posts, whitepapers, case studies, eBooks, webinars, and videos.
- Oversee the entire content lifecycle from ideation to production, publication, and performance tracking
- Collaborate with subject matter experts (SMEs) and external writers to ensure accuracy and thought leadership.
- SEO & Performance Optimization
- Optimize content for search engines to increase organic visibility and traffic.
- Measure and analyze content performance to refine strategies and improve ROI.
- Leverage tools like HockeyStack and Google Analytics to inform decisions.
- Collaboration & Cross-Functional Support
- Partner with the Demand Generation team to create content that supports global campaigns to drive demand.
- Align with the Product Marketing team to develop messaging that highlights Aircall’s value propositions.
- Work with the Brand and Design teams to ensure all content aligns with Aircall’s visual identity and tone of voice.
- Leadership & Innovation
- Stay ahead of content marketing trends, technologies, and best practices.
- Mentor junior team members and provide guidance on content best practices.
Qualifications:
- 8+ years of experience in content marketing, preferably in B2B tech or SaaS.
- Proven ability to develop and execute content strategies that drive business outcomes.
- Exceptional writing and editing skills, with a knack for simplifying complex ideas.
- Hands-on experience with SEO and content performance tools (e.g., HockeyStack and Google Analytics).
- Strong project management skills and the ability to manage multiple priorities simultaneously.
- Excellent interpersonal skills to collaborate effectively with cross-functional teams.
- Preferred Skills:
- Experience in producing multimedia content (e.g., videos, webinars).
- Understanding of the B2B buyer’s journey and sales funnel.
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💵 Competitive salary package & equity
🏨 Medical, dental, and vision insurance is 100% covered
📈 401k plan with company matching!
✈️ Unlimited PTO — take the time you need to come to work feeling great!
⭐️ Wellness, internet, and childcare reimbursements
💚 Generous parental leave policy
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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