Senior Manager Capability and People Experience

Posted 6 Days Ago
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Melbourne, Victoria
Senior level
Information Technology
The Role
As the Senior Manager of Capability and People Experience at Aussie Broadband, you will lead a team to create innovative learning strategies, enhance employee experiences, and drive transformational change. This role focuses on fostering a high-performing culture and implementing human-centered design principles.
Summary Generated by Built In

Lead transformational change by shaping employee experiences, driving innovative learning strategies, and fostering a high-performing, people-centered culture at Aussie Broadband.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. 

Join us as we continue to grow and make a mark as the 5th largest telco in Australia!

Why work for Aussie? 

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!

Our fantastic culture lives and breathes our values: 

  • Don't be ordinary, be awesome

  • Think BIG

  • No bullsh*t

  • Be good to people

  • Have fun

We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  

But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.

The good stuff

  • 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

  • Discounted internet up to the value of $109 per month

  • 20% off our Mobile services 

  • Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more

  • Celebrating you! With monthly rewards and recognition

  • Internal training and resources for you to continue to learn, grow and achieve your career goals

  • Yearly allowance for amazing Aussie merch

  • Fitness Passport for access to multiple gyms and pools across Australia

Let’s talk about you

Are you passionate about creating world-class capability and learning programs and driving extraordinary employee experiences? As our Senior Manager, Capability & People Experience, you’ll shape how our people grow, thrive, and experience work at Aussie Broadband. This isn’t just another leadership role—it’s a chance to make a real impact.

We’re looking for a visionary in organisational development, a change and human-centered design expert, and a leader who knows how to build high-performing teams. If you’re ready to challenge the status quo, design innovative learning strategies, and lead with purpose, this could be the perfect role for you.

How will you support our “Why?”

As Senior Manager, Capability & People Experience, you’ll lead a passionate team in shaping the future of capability and employee experience at Aussie Broadband. Here’s how you’ll make a difference:

  • Leading an Exceptional Team – Inspiring, coaching, and mentoring a skilled team to foster a culture of growth and collaboration.
  • Shaping our Capability & Learning Strategy – Driving innovative learning strategies and best practices.
  • Championing Change – Embedding sustainable, human-centered transformation across the organisation.
  • Human-Centered Design Leadership – Be the go-to expert, ensuring every initiative is grounded in people-first thinking.
  • Create Unforgettable Employee ExperiencesDesigning career journeys that set industry benchmarks.
  • Continuously Improve & Innovate – Identify new opportunities to evolve our work and ensure your team stays at the forefront of best practices.

What You’ll Bring

To thrive in this role, you’ll need:

  • Passion for Learning and Organisational Development – The vision to set a strong Learning and Capability strategy, with experience delivering game-changing programs

  • Change Management Expertise – The ability to drive and sustain meaningful change.

  • Data-Driven Insights – Translating information into action for better outcomes.

  • Human-Centered Design – A commitment to designing with people at the core.

  • Agility – A knack for excelling in dynamic environments.

  • Leadership – Strength-based leadership that empowers teams.

  • Communication – The ability to engage diverse audiences effectively.

  • Growth Mindset – A drive to innovate and improve.

  • Empathy – A people-first approach to problem-solving.

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at [email protected]

Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!

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The Company
Burswood, , Western Australia
926 Employees
On-site Workplace
Year Founded: 2003

What We Do

Aussie Broadband is in business to change the telco game.

We're a rapidly growing internet service provider with a reputation for providing high-quality internet, transparent customer service and a great place to work. We are proud to have an all-Australian based support team, and don't need to go offshore. We believe it is possible to work smarter, not harder, and keep jobs locally.

We've evolved from a start-up in a lounge room in Morwell, later merging with Westvic Broadband, and now listed on the ASX. We are the fifth largest provider of NBN services across Australia.

We offer a range of services across the residential, small business and enterprise segments, wholesale and white label segments. Aussie Broadband is also well-known for operating a quality network, with the rollout of our own fibre network across Australia underway.

We not only challenge the game in telco, but also other games worth playing - like a focus on inclusion, values that live within the business rather than on the walls, how a rapidly growing company can still feel like a family, how we can make our communities better, and how a regional business can make a national impact.

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