Senior Learning Experience Designer

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email [email protected] and every reasonable effort will be made to accommodate your needs in a timely manner.

Job SummaryMountain America is looking for a Senior Learning Experience Designer with expertise in instructional design, end-to-end project management, and content creation for a variety of audiences and modalities. This position will work closely with designers, facilitators, LMS admins, and business stakeholders to deliver exceptional learning solutions that will impact all levels of the credit union.

Job Description

LOCATION

Tanner Building - Hybrid:

7167 S Center Park Drive
West Jordan, UT 84084

SCHEDULE

Full Time

To be effective, an individual must be able to perform each job duty successfully.

• Creates engaging learning activities across multimedia platforms, including e-learning, instructor-led materials, print and digital resources, and video.
• Consults with stakeholders, subject-matter experts, facilitators, and leadership regarding learning methodology, instructional design principles, and learning data to inform new design.
• Contributes new and innovative ideas to improve collaboration, work product, and deliver greater impact on the business.
• Collaborates to develop clear and measurable objectives and metrics, and tie learning to business outcomes for target audiences.
• Oversee and manage instructional design projects, ensuring timely completion of tasks, adherence to deadlines, and effective communication with stakeholders.

• Creates exercises and activities (audio, video, animations, simulations, presentations, role plays, games etc.) that enhance the learning process
• Determines appropriate learning effectiveness metrics and design solutions that allow us to collect those metrics
• Maintains project documentation, assets, auditing criteria, compliance regulations, and intellectual property guidelines for internal and third-party resources
• Effectively socialize and communicate the experience vision to key stakeholders throughout the organization through strong storytelling and alignment with business strategy
• Ensures that curriculum and learning material meets federal, state and local regulations.
• Collects feedback on sessions from subject matter experts and attendees to continually improve content and presentation.
• Partners with Program Managers to evaluate learning effectiveness metrics and learner feedback to improve program’s effectiveness and the learner experience
• Coordinates with outside consultants and training providers, as needed.
• Follows company policies, procedures, and guidelines while carrying out the responsibilities of position.
• Attends team meetings and company training sessions as required.
• Other duties as assigned

KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

• 5 years of experience in the field of instructional design or curriculum development.
• Demonstrated experience with eLearning development, curriculum design, and training methodologies
• Experience working in a team-oriented, collaborative environment
• Project management experience preferred

Education

Bachelor’s degree in education, instructional design, or a closely related field and/or 2 additional years combined work experience In instructional design.

Licenses, Certifications, Registrations

None

Managerial Responsibility

None

Computer Skills

• Proficiency in e-learning tools such as Articulate, Camtasia, Captivate to create interactive, SCORM-compliant, web-based training deliverables
• Strong working knowledge of Adobe Creative Cloud software, particularly InDesign
• Proficiency in the use of computer equipment and software, including strong working knowledge of Microsoft Office, including Teams, Word, PowerPoint, Excel
• Experience with building and maintaining courseware and participant databases
• Knowledge of graphic design
• Knowledge of mobile learning best practices
• Experience creating, editing, synchronizing and/or recording both audio and video for web-based learning

Language Skills 

• Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations
• Strong verbal communication and presentations skills
• Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization.

Other Skills and Abilities

• Knowledge of Adult Learning Theory, Kirkpatrick Evaluation Model, Bloom’s Taxonomy
• Knowledge of ADDIE/SAM content development models
• Ability to write effective copy, instructional text, audio/video
• A strong digital portfolio is a must.
• Ability to work both autonomously and collaboratively in a fast-paced environment.
• Excellent interpersonal skills, specifically in collaborating and leading out with internal and external teams
• Data analytics in the learning field

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

Ability to sit, talk and hear consistently

Ability to stand, walk, and use hands to handle or reach occasionally

Vision Requirements

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Weight Lifted or Force Exerted

Ability to lift up to 10 pounds occasionally

Environmental

There are no unusual environmental factors (such as a typical office)

Noise Environment

Moderate noise (business office with computers and printers, light traffic)

***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***

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Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.