Senior Lead Software Engineer

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
As a Senior Lead Software Engineer , you will play a key role in enhancing the scalability, performance, and reliability of Q2's digital banking platform. With 12+ years of experience in performance engineering, you will lead efforts to identify performance bottlenecks, address, and mitigate operational challenges before they impact our customers. Your strong expertise in performance testing, scalability analysis, and system optimization at both the microservice and component levels will drive the platform's success.
Roles and Responsibilities:

• Lead the design and execution of performance testing strategies, identifying and resolving performance bottlenecks at the microservice and component levels.
• Collaborate with engineering teams to ensure scalability and reliability are integral to the product lifecycle.
• Analyze and refine system architectures for high availability and optimal performance.

• Develop, maintain, and execute automated performance test plans using tools like K6, Locust, or similar.
• Build and refine testing frameworks to simulate environments, identify failure points, and improve test coverage.
• Integrate performance testing into CI/CD pipelines to ensure quality gates for performance metrics.

• Leverage observability tools like Grafana, Datadog, Prometheus, or AppDynamics to monitor and diagnose system performance.
• Build dashboards and alerts to identify regressions and ensure proactive mitigation of performance issues.

• Implement chaos testing techniques to simulate and address system failures, ensuring resilience in interconnected systems.
• Partner with product and engineering teams to implement systemic improvements based on testing insights.
• Mentor and guide performance engineers, fostering a culture of learning and continuous improvement.
• Design and implement strategies for disaster recovery, data integrity, and system resilience to handle high-volume transactions securely.

Qualifications and Experience:

• A four-year bachelor's degree in software engineering, Computer Science, IT, or a related technical field with Minimum 12 years in performance engineering, systems reliability, or related roles, with a focus on performance Engineering and scalability of complex systems.
• Proven expertise in identifying and segregating performance issues at the microservice and component levels.
• Strong programming skills in Python, Golang, or Java, with experience in scripting languages like JavaScript or shell scripting.
• Expertise in performance testing tools such as K6, JMeter, Locust, or similar.
• Experience with cloud technologies (AWS, Azure, GCP) and containerized systems (Kubernetes, Nomad, Docker).
• Proficiency in observability tools like Grafana, Datadog, or Prometheus for monitoring and diagnostics.
• In-depth understanding of microservice architectures, APIs, and distributed systems.
• Experience in CI/CD pipelines and automated testing environments.
• Familiarity with hybrid cloud environments and performance optimization in both on-prem and cloud-based setups.
• Effective communication and collaboration skills to work with cross-functional teams.
• Strong analytical and troubleshooting abilities.

This position requires fluent written and oral communication in English.
Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.