Senior IT Business Systems Analyst

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

The SAP Senior IT Business Systems Analyst is responsible to support order to cash (OTC) areas of SAP SD Order management process including orders, pricing, billing and fulfillment. This role is to understand end to end process of OTC and support business on day to day transactional/master data activities, month end close, Checkouts, Integrations and other activities.  Collaboration with business, Build and other IT teams is key for success.

The OTC Senior IT Business Systems Analyst is responsible for support activities related to Order to Cash master data, transactional data, month end close activities, System checkouts, SAP jobs, interface issues and process failures. The Systems Analyst will also be involved in development/Configuration for projects/changes by collaborating closely with business, build team and onshore resources. 

Role and Responsibilities:

• Provide support to OTC team on and resolve issues in SAP system.
• Configure and support SAP Sales and Distribution module.
• Work with business teams to understand the process end to end, requirements and provide solutions.
• Provide functional specifications for new requirements, collaborate with development teams and perform end to end testing.
• Deliver developments within project timelines/SLAs.
• Resolve production issues/fixes with key focus on job monitoring critical for close/month end activities.
• Work on monthly production and quarterly financial close and other activities.
• Interpret issues and find creative solutions to help the business with their long-term needs.
• Read, debug and troubleshoot ABAP programs and service integrations is good to have.
• Develop runbooks and guide resources as required.
• Regular interaction with onshore team teams in different Sabre locations.
• Partners with peers across the IT organization to solve complex business problems.
• Capable of working individually or as a team member.
• The workload is split, 60% on support and 40% on business requirements/ enhancements.

Qualifications and Education Requirements:

• Minimum 5 to 7 years of experience with hands-on configuration and support of SAP Sales and Distribution module
• At least two full implementations of Sales and Distribution module serving as functional expert
• Understanding of integration points between Sales and Distribution and other modules (FI/MM/PM)
• Ability to understand integrations between different applications and provide support to resolve integration issues in SAP
• Experience in Customer, Vendor, Materials, Contracts, Order placement, Billing, Pricing routines, Invoicing, Variant Configurator, FSCM.
• Exposure to SAP BRIM - CM, CC, CI, SOM would be an added advantage
• Experience in tools Coupa, ReadSoft and Chrome River would be an added advantage
• Familiarity with technical design, ABAP coding, debugging and troubleshooting (not looking for core developer) would be an added advantage
• Ability to serve as the SME and support business needs for both high priority and small enhancements
• Detail oriented, self-directed with strong problem solving skills
• Experience in reports development, interfaces, Conversion processes, User exit Enhancements, Workflows and output forms
• Good documentation skills
• Strong communication skills
• Should be able to support during US CST daytime until 3PM

Benefits:

• Work in modern Zonamerica campus alongside all the amenities it has to offer!
• Annual Performance bonus plans
• Development opportunities in country or globally
• We offer a competitive private health insurance for employees and eligible children                      
• Extra Paid Time Off (5 extra days each year)
• 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)
• Daily meal allowance
• End of Year Break
• Life Insurance
• Corporate Social Responsibility opportunities
• Recognition and acknowledgement programs
• Fun employee engagement and development events

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.