Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.
Active City Year Staff members must login to Workday to apply internally.
Number of Positions: 1
Work Location: 100% On-Site
Position Overview
The Senior Manager, Impact will serve as a model, coach and mentor for the Impact Manager Team, providing whole group supports to the team along with differentiated support for first year managers and others with elevated needs; operating as a liaison between the Impact Manager team, the Impact leadership team and other site departments; and representing Impact Manager voice in critical site initiatives and strategic planning.
Job Description
Responsibilities
Service Delivery and Impact
- Implement City Year’s WSWC service model with a high degree of quality to the right students at the right time, at the assigned schoolhouse(s)
- Develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance interventions, course performance interventions, and social emotional learning support for students
- Set and monitor clear, measurable, weekly and monthly deliverables and action plans for AmeriCorps members to accomplish WSWC goals established by the organization and school partner through the Statement of Partnership process
- Drive results by ensuring timely and accurate collection of quantitative and qualitative data. Use surveys, student, school and district level data to continually improve student interventions and whole school supports
- Regularly observe and coach AmeriCorps members in the development and implementation of data-informed tiered interventions that improve student achievement
Learning & Development (L&D)
- Oversee the execution and operations of Learning & Development for City Year Columbia
- Support the planning and oversee logistics and scheduling of L&D days for AmeriCorps members
- Support on-going development of AmeriCorps members through a variety of learner-centered activities and trainings
- Plans and coordinates monthly L&D days and quarterly events (Registration Day, Opening Day, Mid-Year Summit, and Graduation Day) throughout the year.
- Collaborates with the Impact Director and the Special Manager on the development of L&D topics
- Maintains a comprehensive database of trainers, venues, and other L&D resources
- Maintains all L&D supplies
AmeriCorps Member Program Delivery and Experience
- Lead, manage, and coach a team of AmeriCorps members to achieve service performance standards requirements while developing their leadership potential
- Model leadership that is animated by City Year’s culture and values, creating spaces that empower AmeriCorps members to access the power of the culture and values in personally meaningful ways
- Utilize performance management tools to set expectations, identify strengths and areas for development, and to find ways to maximize leadership potential
Service Partner Management
- In collaboration with Impact Director, build and cultivate strong partnerships with teachers, principals, school officials, and other key stakeholders demonstrating an understanding of the schools priorities and working collaboratively to implement solutions that leverage AmeriCorps member talent and align with City Year Whole School Whole Child output, outcome and impact goals
- Use student data strategically to gain support for City Year interventions and initiatives
Organizational Initiatives & Site Support
- Engage in structured discussions and trainings on diversity, inclusion, equity and belonging aimed at developing stronger cultural competency, both individually and collectively as a site
- Lead on selected network initiatives, such as creating baseline trainings, collateral, and tools or serving as a leader for special initiatives for site
- Partner with City Year Columbia departments and staff to ensure that site-wide goals are met, including, but not limited to, the AmeriCorps member applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees and school
Benefits
Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
What We Do
City Year helps students and schools succeed, while preparing the next generation of civically engaged leaders who can work across lines of difference. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on social, emotional and academic skills— skills that help students thrive in school and contribute to their community.
A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year partners with public schools in 29 communities across the U.S. and through international affiliates in the U.K. and South Africa.
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