Our Opportunity:
At Chewy, it is our mission to be the most trusted and convenient destination for pet parents and our partners - vets and service providers - alike! We view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction.
Chewy is seeking a Senior Immigration Manager to join the HR Business Expansion & Compliance Office (BECO) to lead and manage its immigration program! In this role, you will be responsible for compliance with United States and global regulations while supporting the seamless sponsorship and renewal of work authorizations for current and future Team Members. This is a hands-on role where you will lead the execution of key immigration responsibilities, including compliance management, collaboration with senior leaders, and process optimization.
We are looking for an ideal candidate that has extensive experience running immigration compliance as a part of a fast-paced, multinational organization and can effectively collaborate with internal and external leadership teams, including legal counsel, HR, and government agencies. The role requires a strong understanding of U.S. immigration law, compliance standard methodologies, and strategic program development. As a key leader in crafting Chewy's global immigration program, you will have direct responsibility for day-to-day immigration operations, making critical decisions, and ensuring smooth execution across all aspects of the program.
What you will do:
- Immigration Program Oversight
- Manage the company-sponsored population (currently 450 employees) across Corporate, Customer Care, and Fulfillment Centers
- Develop and carry out Chewy's immigration strategy, ensuring alignment with business goals
- Act as an advisor and strategic partner for international expansion projects, including country visa practices and expatriate assignments
- Serve as the subject matter expert for all immigration-related matters
- Compliance & Risk Management
- Ensure compliance with U.S. and global immigration laws, mitigating risks to work authorization and permanent residency processes
- Monitor legislative changes, assess their impact, and advise internal partners accordingly
- Lead and coordinate DHS/ICE site inspections and maintain compliance with special work permits (e.g., DACA, TPS, Asylum)
- Provide guidance to the HR Compliance Operations team on I-9 compliance, audits, and other regulatory reviews
- Vendor & Stakeholder Management
- Maintain relationships with outside immigration counsel and legal vendors
- Oversee a $3 million annual immigration-related legal budget and invoicing process
- Provide training and guidance to Talent Acquisition, HR Business Partners, and hiring managers on immigration policies and procedures
- Data, Reporting & Process Optimization
- Generate immigration reports for HR, leadership, and executive teams
- Develop scalable solutions to automate immigration tracking and processes using tools like ServiceNow, Power Automate, Power Query, Excel, and Smartsheet
- Continuously assess and improve program efficiencies and compliance protocols
What you will need:
- Bachelor's degree in Human Resources, Law, Business, or a related field (or equivalent work experience)
- 8+ years of experience in immigration compliance within a corporate in-house role or immigration law firm
- Expertise in U.S. immigration filings, government regulations, and compliance policies (e.g., PERM, H-1B, L-1, O-1, TN, EAD, I-9), including familiarity with global mobility and expatriate visa policies
- Experience conducting large-scale audits and government compliance reviews
- Ability to analyze complex immigration matters and provide clear recommendations to leaders
- Experience developing and implementing immigration compliance strategies
- Strong project management skills, with the ability to balance multiple priorities
- Effective communication, capable of translating legal/policy information into actionable insights
- Ability to influence senior leadership and partner cross-functionally with HR, Legal, Payroll, and Talent Acquisition
- Experience handling confidential and critical information with discretion
- Skills in Excel, Smartsheet, Power Automate, and other automation tools
- Experience working with HRIS systems and legal tracking tools
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Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
