ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
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General Summary:
The Senior Identity Access Management Engineer I is responsible for leading the development and optimization of the organization’s IAM system’s architectural strategy. This role leads in ensuring secure user authentication and authorization across various platforms, contributing to the protection of company data and resources.
Essential Duties & Responsibilities:
- Provides support to the identity program, with a high attention to detail
- Researches, analyzes, and documents findings
- May coach and review the work of other team members
- Leads in the design and deployment of advanced IAM solutions (IGA, PAM, SSO, MFA)
- Oversees the integration of complex systems and applications into the IAM infrastructure
- Develops and implement IAM governance frameworks
- Performs risk assessments and implement mitigation strategies related to identity services
- Participates in troubleshooting and resolving IAM-related incidents
- Collaborates with cross-functional teams to align IAM initiatives with organizational objectives
Knowledge, Skills, and/or Abilities Required:
- Ability to manage projects and processes independently with limited supervision
- Advanced knowledge of applicable work area
- Ability to situationally adapt and understand new technology/processes as per business requirement
- 3+ yr experience engineering and implementing IGA platforms (SailPoint, Saviynt, One Identity)
- 5+ yr experience administrating the integrating and configuring of applications and systems into IGA platforms
- Experience conducting UAT sandbox testing and promotion with IGA platforms
- Strong understanding of IAM principles (ULM, RBAC, certifications, access reviews, SoD, ITDR)
- Proficiency with enterprise IAM technology (IGA, MFA, PAM, Data Governance, Entra ID, Active Directory)
- Deep knowledge of authentication protocols (SSO, SAML, OAuth 2.0, OpenID, Kerberos)
- 5+ yr advanced scripting (PowerShell, Java, JSON) for automation tasks
- Strong knowledge of IAM architecture and design principles
- Knowledge of IAM-related security risks and mitigation strategies
- Ability to conduct IAM-related audits and access reviews
- Ability and willingness to mentor and guide junior team members
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree in related field or equivalent business experience
- 4+ years of relevant experience
- 6+ years of experience in IAM or advanced cybersecurity roles
- Preferred senior-level certifications: AZ-500, CIDPRO, CIAM, CIMP, CCSP
Working Conditions:
- Onsite/Hybrid/Remote depending on location
- 0-10% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
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What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
