Our Opportunity:
Chewy is looking for an HRIS Senior Solution Manager to join our HR Operations Team! In this role, you will be the Workday configuration and support domain expert for Payroll and Absences modules. You will have an opportunity to support and drive the implementation of new functionality and enhancements by understanding end-user needs, developing business and functional requirements, building streamlined and effective processes, and supporting technical design, testing, and deployment to provide an outstanding user experience. You will partner across functional business teams, translating business needs to practical solution design recommendations, ensuring data, configuration, and security meet requirements. This role will use your deep functional expertise to understand process and systems requirements and contribute to the development and deployment activities for HCM technology as part of the HRIS team.
What You’ll Do:
- Define and shape the business process architecture within Payroll and Absence
- Act as the primary authority on HRIS configurations, combining expert-level proficiency in the systems and solutions with an understanding of the functional HR processes
- Communicate clearly and collaborate with Team Members to turn broad requirements into recommended solutions
- Support feature releases and issue resolution, working with business users, IT, vendors, and other support teams to define scope, prioritize, plan, and implement system changes and enhancements
- Document requirements and technical specifications to support our solution landscape and HR organizational needs for systems implementation, upgrades, and process improvements
- Develop project plans using data captured, constraints, and probable consequences, ensuring alignment to project schedule and other specifications
- Manage project work, key delivery dates, and specified project tasks
- Identify test scenarios, develop test scripts, and provide crucial support in Systems Integration Testing (SIT)
- Work directly with partners to identify, analyze, design, test, and implement new solutions or improvements to existing solutions
- Help review communication and training materials in support of system navigation and changes, ensuring technical accuracy and assisting where necessary to develop
- Conduct high-level needs analysis and recommend service improvements to increase the efficiency of the systems
- Develop and maintain awareness of the payroll industry to ensure compliance with policies and procedures
- Participate in scheduled and ad hoc training to improve policy and process acuity
- Mentor team by providing guidance, allowing them to learn new skills and functional areas
What You’ll Need:
- Bachelor’s degree in computer science, Human Resources, Business Administration, or related field or equivalent experience
- 5+ years of Workday experience, including a deep knowledge of the Workday core HCM, Payroll, and Absence modules
- Workday certifications preferred
- Knowledge of downstream integrations with the ability to gauge the impact of changes, triage, and remedy incidents and/or scope level of effort for new initiatives
- Superb communication, organizational skills, and a Customers First approach to collaboration, including translating between technical and business groups, influence decisions, and bring forward a vision or opinion
- Demonstrated attention to detail and accuracy; ability to design and develop solutions to meet business needs creatively
- Comfort with leading multiple tasks and projects simultaneously and ability to prioritize decisions and tasks effectively to thrive in a fast-paced, dynamic environment
- Expertise in agile software development methodologies and their adoption within teams
- Demonstrable experience with the implementation of sophisticated HR systems such as Workday (e.g., SAP, Oracle, Success Factors)
- The utmost passion for both technology and leadership
- Travel expectation is approximately 10%
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Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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