Senior HRBP, G&A

Posted 8 Days Ago
Be an Early Applicant
Boston, MA
Hybrid
124K-186K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Build something powerful.
The Role
The Senior HR Business Partner will align HR strategies with business goals, enhancing team performance and employee development. Responsibilities include collaborating with business leaders, coaching HR best practices, managing employee relations, supporting recruitment processes, and utilizing data for HR decision-making.
Summary Generated by Built In

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Klaviyo is looking for a Senior HR Business Partner to join our People team! You will be a pivotal part of our G&A HRBP team, aligning HR strategies with business goals to drive success. You will be a trusted advisor, advocate, and strategic partner to our Finance, Legal, People and Executive Business Partner teams, working with people leaders to align the HR strategy to business objectives, enhance team performance, support employee development, and plan strategic HR initiatives. If you are naturally curious, biased for action, and thrive in a dynamic environment, we encourage you to apply!
How You'll Make a Difference:

  • Collaborate with assigned G&A People Leaders and Execs to identify and address organizational needs related to performance development, employee engagement and retention, organizational design and diversity and inclusion.
  • Forge cross-functional relationships and feedback loops with the People team Centers of Excellence, such as Talent Acquisition, Learning & Talent Development, Equity, Diversity & Inclusion, Total Rewards, and People Ops and Compliance to design and deploy programs and initiatives such as leader and compliance training, bi-annual reviews, engagement surveys, annual compensation planning, etc.
  • Serve as a liaison between the business and critical cross-functional teams, such as FP&A, Strategy and Operations, and Compensation, on headcount, budget, variable compensation, OKRs, etc.
  • Coach and mentor people leaders on HR best practices, conflict resolution, and development - specifically supporting front-line leaders with rigorous performance and promotion processes.
  • Provide expert counsel and guidance on employee relations (ER) situations, partnering with the lead HRBP for G&A, ER/Investigations Lead, and/or Employment Counsel as needed.
  • Advocate for the needs and development of our Finance, Legal and People team Klaviyos, providing guidance and ensuring a positive employee experience throughout the entire employee lifecycle.
  • Play a key role in the recruitment and onboarding processes of people leaders, ensuring a seamless and meaningful experience for new hires/people leader promotions.
  • Analyze People metrics to drive data-driven decisions and proactively address HR-related challenges.
  • Act as a steward for Klaviyo's organizational values and the GTM team virtues and tenets by leading initiatives and operating in a manner to foster a culture of transparency, empathy, and innovation.
  • Perform other related duties as necessary and assigned.


Who You Are:

  • 7+ years of experience as an HRBP, preferably at fast-paced growth companies in the technology sector
  • Strong foundation of HR core principles, US employment laws, and best practices with a growth mindset
  • Experience in working with a diverse group of stakeholders and managing complex relationships - knowing when and how to vary your approach based on role-level expectations, level of experience, personality type, etc.
  • An appetite for ingraining yourself within the business both proactively and regularly to be informed and provide insight
  • Ability to easily gain and build trust by operating with the utmost integrity and from a place of understanding
  • Proven ability to challenge norms, think innovatively, and adapt quickly to change
  • Ability to work independently, take initiative, and drive results via impeccable organizational and accountability skills
  • Experience using data for narrative building in order to influence decision making
  • Demonstrated passion for strong cross-functional collaboration to build and solve holistically and at-scale


Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The pay range for this role is listed below. Some sales and success roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Base Pay Range For US Locations:
$124,000 - $186,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.

Top Skills

Compliance Training
Data Analysis
Diversity And Inclusion
Employee Engagement
Employee Relations
Hr Best Practices
Hr Strategy Alignment
Performance Development
Us Employment Laws

What the Team is Saying

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The Company
Boston, MA
2,000 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Klaviyo (NYSE: KVYO) is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps relationship-driven brands like Mattel, Glossier, Core Power Yoga, Daily Harvest and 167,000+ others deliver 1:1 experiences at scale, improve efficiency, and drive revenue.

Why Work With Us

We refer to our employees as ‘Klaviyos’, and we make up a diverse community united around shared values: We’re curious, collaborative, driven, innovative, fun, and fully ourselves at work. No matter which team you join, your work won’t just impact Klaviyo. It’ll help empower our customers and enable creators across the globe to own their destinies.

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Klaviyo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
Boston, MA
Denver, CO
Dublin, IE
London, GB
San Francisco, CA
Sydney, New South Wales
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