About the Job
The Billing and Internal Systems team is responsible for building and maintaining solutions that enable LaunchDarkly’s core monetization strategies. Our investments span pricing and packaging, account management and provisioning, usage-based billing, and quote-to-cash systems. As a member of this team, you will directly influence the company’s operations, collaborating closely with stakeholders from Revenue, Finance, and Product teams. You will also drive enhancements to our customer-facing billing and usage systems, ensuring accuracy, reliability, and a seamless experience.
What We’re Looking For
You are someone who thrives working at the intersection of people, process, and technology. You have a passion for translating complex business needs into simple, detail-oriented solutions. You balance strategic thinking with meticulous attention to detail, particularly in areas like billing, where precision and data integrity are critical. You’re comfortable navigating a dynamic, fast-paced environment, motivated by results, and energized by the direct impact your work will have on both internal teams and the overall satisfaction of LaunchDarkly’s customers.
Responsibilities:
- Design, implement, and maintain backend services and APIs, ensuring high performance, scalability, and security for Billing and Internal Systems.
- Build and deliver new features, ensuring they meet the functional and technical requirements, while keeping an eye on performance and user experience.
- Design robust and scalable APIs to support new and existing features, focusing on reliability, speed, and minimal latency.
- Continuously improve system performance, troubleshoot bottlenecks, and optimize code for maximum efficiency, ensuring minimal downtime.
- Monitor and enhance the resilience of our systems, proactively identifying and addressing potential vulnerabilities and performance issues.
- Work closely with frontend engineers to ensure smooth integration between backend systems and user interfaces.
- Use in-depth evaluation of variable factors to determine optimal solutions for complex engineering problems, balancing innovative approaches with practical constraints.
Qualifications:
- You're a Full Stack engineer, but comfortable with at least 40-50% Backend focus
- Demonstrable experience with server-side web development (e.g. in Java / Scala, Ruby, Python, Golang)
- Experience with modern JavaScript libraries and tooling, such as React
- Experience building RESTful APIs
- Experience building and maintaining large-scale production systems
- Familiarity with computer science fundamentals such as data structures, distributed systems, concurrency, and threading
- A commitment to working in a communicative and collaborative environment
- You write code that can be easily understood by others, with an eye towards maintainability
- You value high code quality, automated testing, and other engineering best practices
- A familiarity with networking technologies (TCP, HTTP, websockets, server-sent events, etc.)
Pay:
Target pay ranges based on Geographic Zones* for Level P4:
- Zone 1: San Francisco/Bay Area or New York City Metropolitan Area: $173,000 - $220,000**
- Zone 2: Boston, DC, Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $156,000 - $200,000**
- Zone 3: All other US locations: $147,000 - $190,000**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
- Improving the velocity and stability of software releases, without the fear of end customer outages
- Delivering targeted experiences by easily personalizing features to customer cohorts
- Maximizing the business impact of every feature through the ability to experiment and optimize
- Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
- Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at [email protected].
Learn more about the interview process & what it’s like to work with LaunchDarkly's Product Delivery team!
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Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.
Top Skills
What We Do
LaunchDarkly isn’t just a leader in feature management — it’s the first scalable feature management platform. Feature management allows development teams to innovate faster by fundamentally transforming how software is delivered to customers. With the ability to gradually release new software features to any segment of users on any platform, DevOps teams can standardize safe releases at scale, accelerate their journey to the cloud and collaborate more effectively with business teams.
Today, LaunchDarkly deploys peaks of 20 trillion feature flags a day, and that number continues to grow. Founded in 2014 in Oakland, California by Edith Harbaugh and John Kodumal, LaunchDarkly has been named on the Forbes Cloud 100 list, InfoWorld’s 2021 Technology of the Year list, and the Enterprise Tech 30 list.
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Why Work With Us
We're Oakland-based but Remote-first and have one of the few women CEOs in our industry.
Top reasons to work at LaunchDarkly:
Great work/life balance and unlimited PTO, Awesome culture and human-centric values, Product is a "Need to have": Category leader in Feature Management, Competitive Pay and Healthcare Benefits, Pre-IPO Stock
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