Senior Financial Systems Analyst (Zuora)

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
BlackLine is looking for an experienced Senior Financial Systems Analyst to join our Financial Systems team. In this role, you will primarily focus on supporting Zuora Billing and Zuora Revenue within our Order-to-Revenue (O2R) processes. As a key member of the team, you will be responsible for optimizing Zuora's functionality within the finance ecosystem to ensure seamless integration and performance for our accounting and billing teams. The ideal candidate will have strong technical experience with Zuora, working as an administrator and developer, as well as expertise in managing applications that support O2R processes. This is a highly collaborative role, requiring strong communication skills and the ability to translate business needs into efficient, scalable technical solutions.
You'll Get To:
• Serve as the primary point of contact for Zuora Billing and Zuora Revenue related user inquiries. Provide expert guidance to internal teams on configuration, customization, and best practices.
• Support the implementation of new features and assist in maintaining compliance with ASC 606 and other relevant accounting standards. Ensure configurations are aligned with revenue recognition and reporting requirements.
• Build custom scripts and SQL queries to support project needs relating to migrations, new feature implementations, data backfill and analysis.
• Provide first-tier user support for all Zuora-related issues. Troubleshoot system issues, escalate when necessary, and document resolutions in JIRA. Ensure end users receive timely assistance and the appropriate technical guidance.
• Lead or assist with system enhancement projects through the full SDLC, collaborating with both technical and business teams. Where applicable, manage external consultants to ensure complex enhancements are delivered successfully.
• Oversee and support the integration of Zuora with other financial systems (e.g., NetSuite, Salesforce) to ensure smooth data flow, accuracy, and timeliness. Troubleshoot and resolve integration errors.
• Manage change control processes for responsible systems, ensuring compliance with SOX and ITGCs. Document changes, approvals, and appropriate signoff in JIRA.
• Stay informed on Zuora's system releases and enhancements. Test new features, conduct regression testing, and ensure that system changes do not disrupt business processes. Manage and communicate the impact of releases to the broader team.
• Maintain detailed documentation of all Zuora system customizations, configurations, processes, and procedures. Create training materials to help educate end-users on system functionality and best practices.
• Proactively identify opportunities for system and process improvements. Suggest and implement automation or integration solutions to streamline workflows, reduce manual work, and enhance the revenue recognition processes.
• Customize Zuora reports, saved searches, and dashboards to meet the specific needs of the business.
What You'll Bring:
7+ years of hands-on experience with Zuora Billing and Zuora Revenue, including new system or feature implementation, configuration, customization, integrations, and reporting.
• Bachelor's degree in Accounting, Information Systems, Computer Science, Business Administration, or a related field.
• Must be proficient with Zuora Billing and Zuora Revenue. Experience working with other financial systems (e.g., NetSuite, Salesforce,) is a plus.
• Experienced building Zuora workflows, custom data queries and, leveraging Zuora APIs for maintaining custom processes or data backfills. Ability to write custom scripts to support data migrations or other automations.
• Strong understanding of the Order-to-Revenue (O2R) processes, billing, invoicing, collections, and revenue recognition.
• Understanding and experience of revenue recognition under ASC 606.
• Detail-oriented with a focus on accuracy, particularly when dealing with financial systems, reports, and revenue recognition
We're Even More Excited If You Have:

• Certified NetSuite Administrator
• Certified BlackLine Administrator
• Certified Public Accountant

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.