Senior Field Engineer

Posted 2 Days Ago
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Hiring Remotely in Italy
Remote
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
We help people be their best in the moments that matter.
The Role
The Senior Field Engineer designs and delivers complex mission-critical voice and data systems, supports project implementation during the post-sales phase, and manages customer communications. Responsibilities include testing, troubleshooting, technical documentation, and ensuring projects meet quality and safety standards while collaborating with internal and external stakeholders.
Summary Generated by Built In

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewYou will be part of multi-disciplined project team dedicated to work on design and delivery of complex mission critical voice and data systems.
The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers.
You will work in the post sales phases of projects as well as support multiple projects in parallel depending on size and complexity.
Job Description

The Field Engineer role forms part of multi-disciplined project teams to design and deliver complex mission critical voice and data systems. The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers.

The Field Engineers work in the post sales phases of projects and may support multiple projects in a given period depending on size and complexity.

There may also be a requirement to provide support to Pre-sales and Services Organization. 

The key responsibilities of the Senior Field Engineer :

  • Manage and/or perform implementation of communication system solutions and services which satisfy the requirements of the customer, end user and operator

  • Lead or participate in Factory Acceptance Test (FAT) while coordinating the technical aspects of the acceptance testing.

  • Responsible for the installation, integration, testing, and commissioning of MSI and 3rd party solutions (with support from supplier/vendor)

  • Responsible for identifying, investigating and troubleshooting of technical issues during project implementation

  • Responsible for on-site Acceptance Tests, while coordinating the technical aspects of the acceptance testing

  • Update of technical documentation and technical change management

  • Communications - Attend customer meetings, status updates, provide project reporting

  • Responsible for self development through an agreed training plan, experience and knowledge transfer

  • Interface, communicate, and coordinate the customer, partner, sub-contractor on project deployment and best practices where required

  • Ensure the project is delivered to the Motorola Solutions Quality, Health and Safety standards.


Basic Requirements

  • Fluent in English and Italian

  • At least 3 years of professional engineering experience in Telecommunication System, IP Transport Network, IT, Field Service, Technical Support or those equivalent

  • Excellent knowledge in MotoTrbo Capacity Max or other DMR Tier III radio communication system

  • Cisco Certified Network Associate (CCNA), Juniper Network Certified Internet Associate (JNCIA) or higher certification

  • Excellent knowledge in Operating System and Application (Unix, Window, Virtualization Technology etc.)

  • Good knowledge in Radio Frequency (Base Station TX/RX, Mobile /Portable Radio, RF test equipment)

  • Manual skills for field work like wiring, soldering, physical installation of equipment in addition to commissioning and testing tasks.

  • Valid Driving license

  • Availability and willingness to travel (80%), inside and outside residence country

  • Willingness to obtain relevant Security Clearance to enter customer site

  • A University degree in Telecommunication Engineering, Computer Engineering, Electrical/Electronic Engineering, or related field is preferred but not required

    We value skills, experience and demonstrated ability over formal qualification.

Experience in the implementation & testing of one or more of the following would be added advantage: 

  • Video Security Solutions

  • Command and Control Systems

  • Other Motorola Solutions' Mission Critical communication technology e.g. DIMETRA and WAVE/Kodiak

  • LTE RAN and EPC


Travel Requirements
Over 75%
Relocation Provided
Domestic
Position Type
Experienced

Referral Payment PlanYes

CompanyMotorola Solutions Italia SRL

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].

Top Skills

Ip Transport Network
It
Telecommunication System

What the Team is Saying

Tunde
Brian
The Company
HQ: Chicago, IL
21,000 Employees
Hybrid Workplace
Year Founded: 1928

What We Do

Motorola Solutions is solving for safer. We build and connect technologies to help protect people, property and places. Our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security. Learn more about how we’re solving for safer communities, safer schools, safer hospitals, safer businesses – safer everywhere.

Why Work With Us

We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?

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Motorola Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe that the next big idea can come from anyone, anywhere, at any time. That’s why we offer office-based, hybrid and remote working models, where Motorolans can do their best work wherever they work best.

Typical time on-site: Flexible
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