Senior Executive Operations Partner

The Senior Executive Operations Partner is a strategic and operational role that ensures seamless communication, coordination, and execution of priorities for the executive team. This person will be the key conduit between executives, internal stakeholders, and external partners, providing high-level support to drive organizational success. This role is ideal for a resourceful, proactive individual who thrives in complexity and enjoys connecting dots across an organization to move the business forward smoothly. This role reports to the CEO, with daily supervision by the VP, People and strategic partnership with SVP, Marketing.

Responsibilities

• Executive Team Operations: Act as the operational backbone for executive team meetings, ensuring agenda setting, action tracking, and follow-through on priorities. Partner with executives to manage their workflows, ensuring they are focused on high-value activities.
• Internal Communication: Craft and execute clear, consistent, and engaging messages from the executive team to the rest of the organization. Maintain transparency by framing and disseminating key decisions, updates, and organizational goals.
• External Relations: Facilitate communications and engagements with prospective customers, partners, and other external stakeholders, ensuring professionalism and strategic alignment. Anticipate and coordinate preparatory materials and briefings for external engagements.
• Strategic Support: Identify opportunities for process improvement within the executive team’s operations and implement solutions. Provide real-time, intuitive support to ensure executives can navigate challenges and achieve their objectives efficiently.

Qualifications

• A Bachelor’s degree in a relevant field such as Business Administration, Communications, Organizational Leadership, or a related discipline is required.
• Proven experience in a senior-level operational or strategic communication role (e.g., Chief of Staff, Senior Executive Assistant, or equivalent) in a startup environment.
• Exceptional written and verbal communication skills, with the ability to tailor messages to diverse audiences.
• Strong project management skills and the ability to work effectively in a fast-paced, dynamic environment.
• High emotional intelligence, discretion, and the ability to build trust with executives, employees, and external stakeholders.

At Simbe, you will be at the forefront of retail innovation, working with cutting-edge AI and robotics technologies to transform retail operations. Our culture is dynamic, inclusive, and driven by a passion for improving the way retailers operate and serve their customers. Join us to be a part of a team that is not only reshaping the future of retail but also offering immense value to our clients worldwide.

Simbe Values: R. E. T. A. I. L.

Result Driven - We are customer-centric and results-driven. We strive to create immense value for our team, partners, customers, and investors. 

Empathetic - We are sensitive and mindful. We support each other in challenging times, both professionally and personally.

Transparent - We highly value open communication internally, and with our partners and customers. We are receptive to feedback.

Agile - We are agile and always eager to learn. We quickly adapt to changes and customer needs.

Innovative - We are bold and innovative, with an intense focus on product design and user experience.

Leaders - We strive for excellence. We are accountable, the best at what we do, and leaders in our field.