Company Description
Gerresheimer is an innovative system and solution provider and global partner for the pharma, biotech and cosmetic industries. The company offers a comprehensive portfolio of pharmaceutical containment solutions, drug delivery systems and medical devices as well as solutions for the health industry. The product range includes digital solutions for therapy support, medication pumps, syringes, pens, auto-injectors, and inhalers as well as vials, ampoules, tablet containers, dropper bottles, other bottles, and more. Gerresheimer ensures the safe delivery and reliable administration of drugs to the patient. With 40 production sites in 16 countries in Europe, America, and Asia, Gerresheimer has a global presence and produces locally for the regional markets.
Job Description
The Senior Executive IT role is a critical position responsible for maintaining and optimizing the organization's IT infrastructure and services. The successful candidate will be entrusted with the following key responsibilities:
- Service Desk Management:
- Conduct thorough troubleshooting of complex IT issues
- Configure hardware and software to meet organizational standards
- Provide comprehensive support to resolve end-user concerns
- Implement and enforce headquarters' policies with rigorous attention to detail
- Server Administration:
- Oversee the maintenance of physical and virtual servers
- Monitor storage systems and backup servers with utmost diligence
- Strictly adhere to and maintain disaster recovery protocols as established by headquarters
- Network Management:
- Conduct regular, in-depth monitoring of all networking services and equipment
- Swiftly identify and resolve end-user networking issues
- Perform comprehensive reviews of networking infrastructure to ensure optimal performance
- Surveillance System Oversight:
- Maintain and manage all surveillance equipment and CCTV services
- Ensure continuous operation and reliability of security systems
- Telecommunications Management:
- Oversee the maintenance and functionality of all telecommunications equipment and services
- Ensure seamless communication capabilities across the organization
- Mobile Device Management:
- Configure new devices in accordance with strict organizational protocols
- Troubleshoot user issues promptly and effectively
- Rigorously implement and enforce headquarters' mobile device policies
- Power and UPS Management:
- Maintain and monitor all Uninterruptible Power Supply (UPS) equipment and services
- Ensure continuous power supply to critical IT infrastructure
- End-User and IT Infrastructure Support:
- Provide expert support for business activities, addressing computer and mobile device issues
- Conduct comprehensive training sessions for end-users on IT assets and essential software
- Liaise professionally with headquarters and external IT vendors to develop IT infrastructure that meets business and organizational requirements
- Maintain meticulous and up-to-date records of all IT assets
The Senior Executive IT must approach these responsibilities with the utmost professionalism, recognizing the critical nature of IT systems in maintaining business continuity and organizational security.
Qualifications
The ideal candidate for this critical Senior Executive IT role must possess the following qualifications:
Education:
- Bachelor's degree in Computer Science, Information Technology, or a closely related field is required
- Master's degree in a relevant discipline is highly preferred
Experience:
- Minimum of 5 years of progressive experience in IT management roles
- Demonstrated expertise in service desk management, server administration, and network management
- Proven track record in implementing and maintaining robust IT security measures
Technical Skills:
- Advanced knowledge of IT infrastructure, including physical and virtual server environments
- Proficiency in network protocols, telecommunications systems, and mobile device management
- Expertise in surveillance systems and CCTV services
- In-depth understanding of power management systems, including UPS
Personal Qualities:
- Exceptional problem-solving skills with the ability to troubleshoot complex IT issues
- Strong leadership capabilities to guide and mentor IT team members
- Excellent communication skills to interact effectively with all levels of the organization
- Unwavering commitment to maintaining the highest standards of IT security and data integrity
The successful candidate must approach this role with the utmost professionalism and dedication, recognizing the critical importance of IT systems in ensuring business continuity and organizational security.
Additional Information
Need Immediate joiner
Top Skills
What We Do
Gerresheimer is the global partner for pharma, biotech, healthcare and cosmetics with a very broad product range for pharmaceutical and cosmetic packaging and drug delivery devices. The company is an innovative solution provider from concept to delivery of the end product. Gerresheimer achieves its ambitious goals through a high level of innovative strength, industrial competence, focus on quality and customers. In developing innovative and sustainable solutions, Gerresheimer relies on a comprehensive international network with numerous innovation and production centers in Europe, America and Asia. Gerresheimer produces close to its customers worldwide with around 10,000 employees and generates annual sales of more than €1.5 billion. With its products and solutions, Gerresheimer plays an essential role in people's health and well-being.
