Senior Executive Assistant, Onsite/CEO experience required

At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device. XCaaS - the 8x8 Experience Communications Platform - brings together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight customers, while providing businesses with real-time communications analytics, intelligence and unique insights.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

8x8’s Chief Executive Officer is looking for a top-notch Senior Executive Assistant who has supported a CEO currently or in the past. The Senior Executive Assistant will be expected to proactively and reactively manage many complex scenarios, including schedules, planning, reporting, travel, coordination, and many other tasks within the global organization. The Executive Assistant will support the CEO as well as manage logistics for the Board of Directors and other highly visible meetings. The ideal candidate must be an intuitive self-starter with strong interpersonal skills who adapts well to a fast-paced environment while consistently identifying and addressing leadership needs and performing administrative tasks to ensure 8x8’s workflow runs smoothly.

Required Characteristics

• Support the CEO and Board in Board meeting preparation and coordination, follow up, and document
• Maintain relationship with the board members, acting as POC between CEO and Board, research as needed and key deadline management
• High management caliber individual who is both gracious and comfortable interacting with internal and external Executives and Board members.
• Solid career of success and meaningful impact, providing a high level of support over a stable amount of time.  Preferred Fortune 500 Exec Support.
• Strong sense of urgency and a “sixth” sense of what will come.  Anticipating and preparing for a range of situations is essential.
• Expert working in a highly fast-paced, ever-changing environment at the Exec level and across the corporate landscape.
• Manage multiple tasks while pivoting at a moment’s notice to address anything of higher priority as it develops.
• You are an ambassador of 8x8, you must possess the gravitas to represent the CEO and the company with grace and efficiency.  Fielding calls, inquiries, and other matters within the office of the CEO is a routine activity.  You will use your strong business acumen to determine what needs to reach the CEO and what you can handle in his place. Ability to discern who gets what access to leadership is critical, along with the ability to say no gracefully.
• You are highly confident, calm, and secure in all situations.  Times will be fun, but times will also be stressful and high-pressure.
• Ability to be trusted with highly confidential and sensitive information.
• Direct reflection of the CEO on all business matters.  We require a smart, happy, pleasant person who understands this is a high-level role but treats everyone equally with great respect.
• Committed to no drama.  You must be calm in the storm.  Execute your job with confidence when business gets hectic while having a great understanding of the CEO’s office business temperature

Responsibilities:

• Manage and coordinate calendars for the CEO
• First line of contact for phone calls, emails, inquiries, etc.  Must be able to filter, address and decipher what needs to reach the CEO
• Always maintain solid business acumen
• Ability to create presentations utilizing PowerPoint, Vizio, MS Suite, Google, etc., as needed.
• Plan events with exacting detail and maintain calendars to maximize the leaders’ ability to fulfill their responsibilities.
• Coordinate both off and on-site events for the team/s globally.
• Create and maintain regular reports and ad hoc requests
• Make complex travel arrangements
• Handle expense reporting
• Respond promptly to managers’ queries
• Facilitate internal and external communication (e.g., distribute information and schedule presentations)
• May be asked to run personal errands; prioritize appropriately to ensure key business functions are prioritized appropriately.
• Work collaboratively with all members of the EA Group

Skills Requirement

• Intuitive ability to learn Executives’ needs
• Strong interpersonal communication skills
• Ability to suggest more efficient ways to increase productivity and troubleshoot malfunctions
• Professional presence and demeanor always.
• Works well under pressure
• Drive for excellence
• Excellent written and verbal communication skills
• Ability to take initiative, work efficiently and effectively
• Has a passion for solving complex problems
• Ability to skillfully manage multiple tasks and pivot per business needs
• Superior organizational and time management skills
• Strong attention to detail and listening skills
• Intermediate knowledge of Excel
• Advanced knowledge of Google Apps, including Gmail for Calendar appointments
• Advanced knowledge of Egencia for travel and Coupa for expense reporting, preferred
• Degree preferred
• Fortune 500, fast-growth tech company experience highly preferred

The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.

Salary Ranges:

$130,125.00 - $216,875.00

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

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