Senior Engineer - Product Support

Posted 13 Days Ago
Be an Early Applicant
Industrial Area SSI, Rajaji Nagar, Bangalore, Karnataka
Mid level
Consumer Web • Information Technology
The Role
The Senior Engineer in Product Support is responsible for monitoring production jobs, managing incidents, providing custom enhancements, fixing bugs, and migrating activities related to the IDV process while effectively communicating with technology user groups and the business.
Summary Generated by Built In

HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.

What You Will Do :

Responsible for production job monitoring and issue fixing

Responsible for incident management as per SLA

Responsible for custom enhancements and bug fixes

Responsible for all regular production involving IDV process

Responsible for migrating all activities related to IDV process

Effectively communicating technical and non-technical issues with the business and other technology user groups

 

What You Need :

3-5 years of strong experience on Application Production Support.

Strong in PL/SQL,SQL, Hadoop and UNIX scripting.

Strong in UNIX Commands, .Experience in scripting language like Unix Shell.

Experience in Autosys, monitoring the jobs, and scheduling the jobs.

Experience with incident management and open for On-call Support.

Knowledge on Informatica and DMX (ETL) an added advantage.

Willing to work in any shifts and on weekends– (IST/EST/MST) – 24*7.

Good Analytical skills and Attitude to learn new technologies.

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Top Skills

Hadoop
Pl/Sql
Shell
SQL
Unix
The Company
Cambridge
22,291 Employees
On-site Workplace
Year Founded: 1980

What We Do

Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!

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