Senior Engineer - IT Product Support

Company:MMC Corporate

Description:

We are seeking a talented individual to join our MMC Corporate team at AMSI. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office.

An opportunity to develop your career and skills within the wider global team as support Analyst. The support analyst will gain valuable financial exposure by working on Oracle EBS support, collaborating with internal and external teams, and engaging with product specialists.

We will count on you to:

• Provide functional support for Oracle EBS finance modules (P2P).
• Troubleshoot and resolve functional issues reported by end-users.
• Manage and prioritize incidents, ensuring timely resolution.
• Participate in system changes, enhancements, and upgrades.
• Conduct user training and provide ongoing support.
• Configure and maintain Oracle EBS finance modules.
• Participate in testing activities and ensure system quality.
• Identify opportunities for process improvements and automation.
• Strong knowledge of Oracle EBS finance modules.
• Experience in troubleshooting and resolving functional issues.
• Familiarity with system changes and enhancements.
• Ability to conduct user training and provide support.
• Proficiency in system configuration and setup.
• Understanding of testing processes and quality assurance.
• Proactive mindset for process improvements and automation.
• Qualifications – 3-5 years as functional support.

What you need to have: 

• Great verbal and written communication skills
• Integrity and attention to detail
• Flexible attitude
• Flexible to adjust the office hours as per the business requirements.

What makes you stand out?

• ITIL certification
• Any relevant Oracle EBS certification
• Deriving resolution of application problems/issues predominantly in P2P/O2C Cycle
• Good functional knowledge of any two modules of Oracle Applications from GL, AR, and AP is a must.
• Act as Subject Matter Expert on Oracle EBS
• Hands-on Experience in Oracle E-Business Suite Release 12 with strong knowledge of Oracle E-Business Architecture and technical aspects of Oracle Applications

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day”

per week on which their full team will be together in person

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.