Senior Employee Relations Specialist

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

We are seeking a dedicated and experienced Employee Relations Specialist to join Remitly based in our Seattle headquarters. Reporting to the VP of People Partners, you will play a key part in fostering a high-performance culture by supporting internal investigations, assisting managers with performance management, and maintaining a consistent, high-performance standard across the organization. Additionally, you will serve as a trusted advisor to the Vice President of Human Resources, and ensure alignment with organizational goals. This position requires excellent interpersonal skills, a strong understanding of employment laws and policies, and the ability to navigate sensitive employee issues with professionalism and discretion. This role is hybrid flexible, requiring 2-3 days a week in our Seattle, WA HQ.

You Will:

• Conduct thorough, impartial, and timely investigations into employee relations issues, including policy violations, workplace conflicts, and complaints.
• Collaborate with managers to provide guidance and support on performance management processes, including performance improvement plans, coaching, and constructive feedback.
• Ensure that all employee relations matters are handled in compliance with applicable laws, regulations, and company policies.
• Partner with leadership to promote a high-performance culture by reinforcing accountability, fostering open communication, and aligning team goals with organizational objectives.
• Analyze employee relations trends and provide recommendations for proactive interventions to enhance workplace morale and productivity.
• Serve as a strategic advisor to the CPO and Senior HR leadership, offering insights and recommendations on sensitive HR matters, internal team dynamics, and organizational policies.
• Provide guidance and support to the HR team, acting as a trusted resource to address internal HR-related challenges and promote team cohesion.
• Develop and deliver training sessions for managers on effective performance management, conflict resolution, and maintaining the organization's performance standards.
• Collaborate with People teams to support broader organizational initiatives, such as diversity, inclusion, and belonging initiatives; employee engagement programs; policy updates; and compliance training.

You Have:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in employee relations, human resources, or a similar role, with experience supporting senior HR leaders preferred.
• Comprehensive knowledge of employment laws, regulations, and HR best practices in the United States and Canada.
• Strong investigative skills, with the ability to handle sensitive issues objectively and discreetly.
• Familiarity with conflict resolution techniques and mediation practices.
• Proven experience in performance management and coaching.
• Exceptional communication and interpersonal skills, with the ability to build trust and credibility at all levels of the organization.

Compensation Details. The starting base salary range for this position is typically $116,000-$135,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

#LI-Hybrid

Our Benefits:

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.