Senior Director of Software Engineering

Job Purpose:

This position will lead our software development teams and drive technical excellence across the organization. In this role, you will oversee the development and delivery of innovative software solutions, foster a culture of collaboration and innovation, and align technology strategies with business goals. We are looking for candidate with a strong technical background, exceptional leadership skills, and a proven track record of managing complex software projects in a fast-paced environment.

Key Responsibilities:

• Leadership & Strategy:
  • Define the technical vision, strategy, and roadmap to achieve business objectives.
  • Manage more than one team of software engineers, providing guidance, mentorship, and professional development opportunities.
  • Foster a collaborative and supportive work environment conducive to innovation and excellence.
• Team Management:
  • Oversee the recruitment, development, and retention of top engineering talent.
  • Establish performance metrics and evaluate team and individual performance regularly.
  • Foster a culture of cross-training, build a strong team with SMEs and succession plans.
  • Ensure effective communication and alignment between engineering teams and other departments.
• Project Oversight:
  • Work closely with product development teams to ensure alignment between client needs and product roadmap.
  • Provide technical guidance and support to engineering teams during project delivery.
  • Lead projects from start to finish, including planning, resource allocation, and execution. Coordinate with internal teams (e.g., engineering, product development, sales) and external partners to ensure timely and successful deployments.
  • Publish status reports and communicate success, impediments and risks.

• Technical Excellence:
  • Help design innovative and scalable technology solutions.
  • Drive the adoption of modern tools, technologies, and best practices.
  • Ensure the solution complies with industry regulations and standards, particularly regarding data privacy and security. Implement robust security measures to safeguard sensitive information and protect against potential breaches.
  • Assist in developing and executing the organization's technology strategy aligned with business goals and objectives. Understand Cendyn's technology infrastructure, including hardware, software, networks, servers and work with DevOps teams to strengthen infrastructure in accordance with the needs of the applications.
  • Implement rigorous testing procedures to verify the functionality and performance of the solution. Address any issues or discrepancies promptly to minimize disruptions for hotel clients.
• Business Alignment
  • Collaboration and Communication: Collaborate with other departments and stakeholders to understand their technology needs and provide appropriate solutions. Communicate technology initiatives, changes, and updates to relevant parties.
  • Monitor key performance indicators (KPIs), such as deployment timelines, client satisfaction scores, and system reliability metrics. Analyze data trends to identify areas for improvement and optimization.
  • Stay informed about emerging technologies, trends, and industry best practices. Evaluate new technologies and tools that can improve operational efficiency and support business objectives.
  • Stay updated on industry trends and advancements to ensure our solutions remain cutting-edge and compatible with existing hotel infrastructure.

Requirements:

Required Education and Experience:

• Significant personal drive supported by a passion for software quality and customer satisfaction. Ability to effectively prioritize and deliver tasks in a high-pressure customer focused environment
• Bachelor’s degree in computer science, Information Technology, and Electrical or Electronic engineering,
• Minimum of 15 years of professional experience in a Software Development, Technology, or related industry
• Minimum of 10 years’ experience in a modern programming language like C#, Node.js, and/or Java.
• Strong technical proficiency in software development, cloud computing, networking, and database systems.
• Experience with cloud computing platforms (e.g., AWS, Azure, GCP) and microservices architecture.

• Strong knowledge of database systems, data modeling, and SQL/NOSQL databases.
• Deep understanding of software architecture principles, design patterns, and best practices.
• Extensive knowledge of the SDLC and agile methodology including project management and deployment practices.
• Possess a deep understanding of hotel technology systems and protocols is an added advantage.
• Experience working with brown and green field systems.
• Experience in strategic planning execution and policy development
• Experience in hiring, terminating, and development of both associate and managerial level staff.
• Demonstrated conflict management and delegation skills.
• Excellent written and verbal communication skills as well as analytical skills for sound problem solving and decision making, supported by facts.
• Proven history of management by metrics
• Proven leadership ability

Work Schedule:

Monday through Friday from 12 PM to 9 PM IST. This will provide healthy overlap between India team and US team and supporting both to ensure adequate collaboration. This role will be working in Hybrid Mode and will require at least 2 days’ work from office at Hyderabad.

Travel:

This position may require up to 15% of travel. Travel may be within India, international, overnight, and outside of regular business hours.

EEO Statement

Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.