Senior Director, Risk Process Framework

Position Overview: The Senior Director, Risk Process Framework is responsible for guiding Global Risk Management’s approach to risk identification, assessment, treatment, monitoring, and reporting. This role also involves central accountability for the risk taxonomy and monitoring the internal and external environment for emerging risks. The successful candidate will become a member of the Enterprise Risk team within the Global Risk Management function.

You have extensive experience in risk management within the financial services industry and a strong understanding of OSFI regulatory requirements and international standards. You know that understanding and managing risk can lead to value protection and value creation. You keenly recognize the value of consistent, efficient, and effective risk processes. You are excited to share your expertise with various stakeholders in a pragmatic and approachable way. You are comfortable around senior executives and can influence others to drive great outcomes in support of sound risk culture.

Key Responsibilities:

• Enhance, implement, and maintain central requirements, guidance, and procedures for Global Risk Management’s approach to risk identification, assessment, treatment, monitoring, and reporting, including the establishment of associated controls.
• Enhance, implement and execute on requirements, guidance and process for risk taxonomy framework, including leading the annual refresh process. Champion a mutually exclusive and collectively exhaustive approach to categorizing and defining the risks in the taxonomy.  
• Support annual Risk Appetite Framework refresh process by helping assure coverage of risk appetite statements across the taxonomy. As new risks are added or changed within the taxonomy, monitor for corresponding necessary changes in risk governance and risk process.
• Monitor and facilitate dialogue with senior leaders on emerging risks, taking into account internal and external factors.
• Develop and deliver training and awareness programs on risk taxonomy and risk process.

Qualifications & Experience:

• Background in in Risk Management, Business, Finance, Economics, Actuarial, Engineering, or a related field (advanced degree preferred); experience in consulting, financial services first line, compliance, legal, or audit considered a plus.
• Minimum of 8 years of experience in risk management within the financial services industry.
• Excellent communication, presentation and facilitation skills.
• Sharp analytical, critical thinking and problem-solving abilities.
• Self-starter that takes initiative and is passionate about driving outcomes.
• In-depth knowledge of regulatory requirements, international standards, and industry best practices.
• Ability to work collaboratively and effectively in a fast-paced, dynamic environment.
• Ability to see the big picture and pay attention to detail.
• Ability to influence and deliver amidst ambiguity.
• Previous experience in designing, implementing, and validating the effectiveness of controls.
• Understanding of program management, change management, and/or business process management methodologies is considered a plus.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Toronto, Ontario

Hybrid

Salary range is expected to be between

$105,750.00 CAD - $190,350.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.