Senior Director, Risk Appetite Framework

Position Overview: The Senior Director, Risk Appetite Framework (RAF) is responsible for enhancing, implementing, and maintaining the Company's RAF, including leading activities in support of the annual setting of risk appetite by the Executive Leadership Team and review, challenge, and approval of the RAF by the Board. This role involves fostering alignment between the setting of risk appetite with strategic, business, financial and capital planning processes. The successful candidate will become a member of the Enterprise Risk team within the Global Risk Management function.

You have extensive experience in risk management within the financial services industry and a strong understanding of OSFI regulatory requirements and international standards. You know that understanding and managing risk can lead to value protection and value creation. You keenly recognize the importance of risk / return optimization. You are excited to share your expertise in a pragmatic and approachable way with various stakeholders. You are comfortable around senior executives and can influence others to drive great outcomes in support of sound risk culture.

Key Responsibilities:

• Improve integration of the setting of Risk Appetite with strategic, business, financial, and capital planning.
• Enhance, implement, and maintain RAF policies, procedures, and guidance, including clear articulation of governance, accountabilities, and implementation.
• Lead annual process to refresh the RAF, culminating in Board approval.
• Define approach to setting both qualitative Risk Appetite Descriptions and quantitative Risk Appetite Metrics.  
• Integrate enhanced Risk Appetite Metrics Dashboard into quarterly reporting to the Executive Risk Committee and Board Risk Committee. Monitor dashboard and provide guidance regarding escalations and breaches.
• Collaborate with the Global Risk Management Leadership Team to support businesses and functions in integrating risk appetite into decision-making processes.
• Develop and deliver training and awareness programs on risk appetite.

Qualifications & Experience:

• Background in Risk Management, Business, Finance, Economics, Actuarial, Physics, Engineering, or a related field (advanced degree preferred); experience in consulting, financial services first line, or compliance considered a plus.
• Minimum of 8 years of experience in risk management, preferably within the financial services industry.
• Excellent communication, presentation and facilitation skills.
• Sharp analytical, critical thinking and problem-solving abilities.
• Self-starter that takes initiative and is passionate about driving outcomes.
• In-depth knowledge of regulatory requirements, international standards, and industry best practices.
• Ability to work collaboratively and effectively in a fast-paced, dynamic environment.
• Ability to see the big picture and pay attention to detail.
• Ability to influence and deliver amidst ambiguity.
• Previous experience in designing, implementing, and validating the effectiveness of controls.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Toronto, Ontario

Hybrid

Salary range is expected to be between

$105,750.00 CAD - $190,350.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.