Senior Director, Product

Senior Director of Product
Location: Hybrid | San Francisco, CA

About the Role

We are hiring for a Senior Director of Product on our product team. As our Senior Director of Product, you will help define and execute the vision for Chime’s consumer-facing financial products, ensuring we deliver innovative, impactful, and scalable solutions that empower our members. You will lead a high-performing team, partner cross-functionally, and shape the future of consumer finance by driving member engagement and growth.

The base salary offered for this role and level of experience will begin at $292,400 and up to $372,800. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. 

In this Role, You Can Expect to:

• Define and execute product strategy for Chime’s next-generation consumer-facing financial products, ensuring alignment with business objectives and member needs.
• Lead, mentor, and grow a world-class product management team, fostering a culture of excellence, collaboration, and innovation.
• Drive end-to-end product development, from ideation and research to launch and continuous iteration, with a focus on user experience and business impact.
• Partner cross-functionally with engineering, design, data, compliance, and marketing to deliver best-in-class financial solutions.
• Leverage data-driven insights to optimize product performance, engagement, and retention while maintaining a strong member-first approach.
• Represent product vision and roadmap to executive leadership, advocating for investment in key initiatives that drive Chime’s long-term growth.
• Stay ahead of industry trends, competitive dynamics, and regulatory changes to inform product strategy and innovation.

To Thrive in This Role, You Have:

• 10+ years of product management experience, with at least 5+ years leading product teams in consumer tech or fintech.
• Proven track record of building and scaling successful consumer-facing products with millions of users.
• Deep expertise in growth, engagement, and monetization strategies in high-scale consumer businesses.
• Exceptional leadership and team-building skills, with the ability to inspire, coach, and grow product managers.
• Strong analytical and problem-solving abilities, with a bias for action and data-informed decision-making.
• Excellent communication and stakeholder management skills, with experience working closely with executive leadership.
• Passion for financial inclusion and Chime’s mission to make banking better for everyday people.
• Experience working in a high-growth, fast-paced environment, ideally at a well-known consumer tech company.

A Little About Us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.
So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small.

We’re uniting everyday people to unlock their financial progress—will you join us?
*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What We Offer

• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote.
• 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit.
• 💰 Competitive salary based on experience.
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits.
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days.
• 🫂 1% of your time off to support local community organizations of your choice.
• 🧠 Mental health support with therapy and coaching through Modern Health.
• 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents.
• 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress.

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice