Senior Director Payor Contracting - West Region

Posted 24 Days Ago
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Los Angeles, CA
Senior level
Healthtech • Pharmaceutical
The Role
The Senior Director Payor Contracting is responsible for managing and executing the payor access and contracting strategy for specialty pharmacy within health systems. The role includes driving growth initiatives, managing key partner relationships, developing budgets and targets, mentoring staff, and ensuring compliance with regulations.
Summary Generated by Built In

At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a ‘Great Place to Work’ four years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care™, Fortune Best Workplaces for Millennials™ & Fortune Best Workplaces for Women™.

Improving lives and elevating performance are at the heart of everything we do. That’s why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Leveraging our proven Shields Performance Platform – we deliver the financial results that health systems demand and the superior outcomes patients deserve. With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems; and a vested interest in delivering measurable results – we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.


The Senior Director of Payor Contracting reports to the Department’s Vice-President of Managed Care Contracting and will be responsible of the management and execution of the Department’s Payor Access and Contracting strategy across the Shields network of health system partners related to specialty pharmacy network contracting.  This is a senior client-service leadership role, and Shields is seeking an experienced healthcare leader to support the department’s execution, growth and development in a fast-paced and dynamic environment.

Key Responsibilities:

  • Plan, develop and execute entrepreneurial and innovative payor access strategy to create and advance specialty pharmacy contract relationships for a regional portfolio of health system partners generally located within the Western half of the United States;
  • Represent Shields as the subject matter expert in specialty pharmacy payor access strategy to both senior and executive leadership across a portfolio of Shields health system partners;
  • Work in partnership with the of the Payor Contracting leadership team on departmental strategy and planning, the development and implementation of growth initiatives, and-day-to day management of the team;
  • In addition to the ownership of a portfolio of Shields partners, the Sr. Director is also expected to be a key contributor in the development and growth of the department’s centralized payor contracting initiatives;
  • Develop and meet budgeted payor access targets across the portfolio of supported health system partners;
  • Build and manage close relationships with senior managed care and pharmacy leadership across the portfolio of health system partners;
  • Align with both internal regional VP’s and external partners on objectives and prioritization;
  • Stay current with regulatory, payor, and contractual changes that influence/ impact specialty pharmacy contracting with payors
  • Additional responsibilities and expectations include:
    • Driving internal efficiencies via new processes & tools
    • Leverage financial, clinical and claims data to identify new opportunities for our partners;
    • Work with financial analysts to guide and develop models to evaluate payor opportunities for new/ existing arrangements based on evolving reimbursement terms
    • Mentor and develop future team leaders;
    • Identify solutions to non-standard requests and problems;
    • Willingness to do whatever is necessary for the betterment of the Company;
    • Protect organization's value by keeping information confidential;
    • Other duties as assigned.

Experience/Requirements:

  • 10+ years of experience and demonstrated success within health system managed care, pharmacy benefit management, or health insurance industries;
  • Exceptional communication and relationship management skills. Experience building close relationships with executive-level client counterparts;
  • Ability to lead (inspire, manage, develop, and grow) a seasoned team of subject matter experts;
  • Demonstrated experience and expertise in framing business issues and inspiring confidence with a variety of internal and external constituents
  • Deep understanding of analytics, data and modeling; particularly from a financial perspective to evaluate and drive business decisions;
  • Experience with fee-for-service & payment models to evaluate payor contracts Skill in negotiating financial terms and key contractual provisions in contracts with commercial payors and engaging with appropriate internal and external stakeholders to achieve the best outcomes
  • Strong business acumen;
  • Customer-service oriented;
  • Highly organized with the ability to drive strategic results while managing tactical execution
  • High-integrity, strict attention to detail, dependable, quality focused, empathetic, good listener/communicator, self-motivated; team player
  • Ability to execute strategy in a team environment with the ability to effectively sell change and influence others without direct authority
  • Energetic, highly motivated, extreme discretion and confidentiality are essential as this position deals with highly sensitive and private data in a HIPAA compliant environment
  • BA/BS degree required; graduate degree preferred

An employee in this position can expect a salary rate between $185,000 and $225,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. 

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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The Company
HQ: Stoughton, Massachusetts
1,241 Employees
On-site Workplace
Year Founded: 2012

What We Do

At Shields, improving lives and elevating performance are at
the heart of everything we do. That’s why more health system
leaders trust Shields to elevate access, outcomes and growth
within specialty pharmacy — delivering value throughout the
entire health system. Transform your specialty pharmacy into a
powerful growth engine and elevate performance where it
matters most with Shields — the premier specialty pharmacy
accelerator in the country

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