At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
Work Location: Malvern, PA – Hybrid, coming into the office at least 3-days per week with Monday, Tuesday, and Thursday being set days.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.
On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.
What you’ll do:
Customers Bank is seeking an experienced Senior DevOps Engineer to join our dynamic IT team. In this critical role, you will be instrumental in shaping our DevOps culture and practices, focusing primarily on our Microsoft Azure platform. Your expertise, whether in Azure or AWS, will drive our cloud-based initiatives, ensuring scalability, reliability, and efficiency in our cloud operations.
Responsibilities:
Cloud Platform Management:
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Lead and manage cloud-based infrastructure, primarily in Microsoft Azure.
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Design, implement, and maintain scalable, highly available, and fault-tolerant systems on Azure.
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Optimize cloud resource utilization and cost efficiency, with an emphasis on automating financial governance (FinOps) practices.
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Deploy and manage serverless and event-driven architectures, ensuring efficient scaling, automation, and maintenance of services like Kafka and Azure API Management (APIM).
CI/CD Pipeline Development:
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Develop and maintain continuous integration and continuous deployment (CI/CD) pipelines, ensuring rapid, secure, and reliable delivery of services.
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Automate build, test, and deployment processes to enhance development efficiency, using industry best practices.
Infrastructure as Code (IaC):
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Implement infrastructure as code practices, with a primary focus on using Bicep for Azure deployments. Familiarity with tools like Terraform, ARM templates, and AWS CloudFormation is also valuable.
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Ensure infrastructure automation, provisioning, and management are efficient, repeatable, secure, and compliant with financial industry standards.
Azure DevOps Administration:
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Manage Azure DevOps Services, including user access, permissions, and project setup.
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Update pipelines, boards, and repositories to streamline development workflows, while automating the Azure DevOps platform for SAFe (Scaled Agile Framework) implementation.
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Experience with Azure DevOps marketplace integrations is a plus.
Monitoring and Performance Tuning:
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Implement and manage robust monitoring solutions to ensure high performance and availability of cloud environments.
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Proactively identify and resolve infrastructure bottlenecks, ensuring optimal performance and minimal downtime.
Collaboration and Support:
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Work closely with development, InfoSec, compliance, and operations teams to address infrastructure and regulatory requirements.
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Provide DevOps and Azure DevOps support, assisting teams with troubleshooting and resolving complex technical issues in cloud environments.
Best Practices and Security:
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Enforce cloud security best practices, compliance with SOC 2, and governance policies, ensuring adherence to financial industry regulations (e.g., FFIEC).
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Stay updated with emerging cloud technologies, DevOps methodologies, and security advancements to continuously improve the cloud environment.
What do you need?
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Bachelor’s degree in Computer Science, Engineering, or a related field.
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Minimum of 5 years of experience in DevOps, with a strong focus on cloud-based solutions in Azure.
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Proficiency in automating cloud infrastructure and CI/CD pipelines using tools such as Bicep, Terraform, and ARM templates.
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Strong problem-solving skills and ability to work in fast-paced, regulated environments.
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Excellent communication, documentation, and teamwork skills, with a focus on cross-team collaboration.
Technical Skills: Proficient in scripting, configuration, and programming languages:
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Infrastructure Definition: Bicep, ARM Templates (JSON), Terraform
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Scripting/Automation: PowerShell, Azure CLI, Shell Scripting
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Pipeline Management: YAML (for ADO pipelines)
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Optional Application Code: C#, Python
#DICE
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.
Top Skills
What We Do
What we believe in: At Customers Bank, we are dedicated to providing exceptional value, service and convenience as part of an overall effortless banking experience. Our high-tech, high-touch approach to banking allows us to deliver a superior selection of products and services.
Who we serve: We’re a community-based, full-service bank that offers a continually expanding portfolio of loans to small businesses, multi-family projects, mortgage companies and consumers nationwide with locations in Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas.
Our way of banking: Our approach to banking is built on three core pillars – commitment to human connections, dedication to innovation and the latest technology, as well as our responsibility to ground innovation in our deep experience and reliable financial foundation. We’re focused on our customers, employees, and investors every day — connecting them to real opportunities, helping them grow, and doing it all with speed and agility so they can get further, faster.
More information: To learn more, visit us at http://customersbank.com. Customers Bank, a subsidiary of Customers Bancorp, Inc., is an equal opportunity lender and a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bancorp, Inc. voting common shares are listed on the New York Stock Exchange under the symbol CUBI.
Member FDIC - Equal Housing Lender.
Privacy Policy: We discourage Customers Bank customers from sharing personal identification data such as account numbers, social security numbers, or phone numbers on social media. Please send a direct message if you have questions regarding your account. To learn more, visit our website at https://www.customersbank.com/privacy-notice/.
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