Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury
Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.
The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.
The Employee Promise
At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and the Ritz-Carlton Mystique is strengthened.
Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.
Job Summary
As a Senior Data Scientist for the Ritz-Carlton Yacht Collection, you will be pivotal in driving data-driven decisions that support personalized marketing strategies and optimized resource allocation. Your expertise in data analysis, predictive modeling, and segmentation will be essential for uncovering actionable insights into customer behavior, campaign effectiveness, and emerging market trends. By leveraging large datasets, your work will enhance targeting precision, elevate campaign performance, and contribute to the overall growth strategy of the RCYC brand.
Essential Functions
- Analyze large datasets to generate insights into customer behavior and identify trends and preferences to inform targeted marketing strategies.
- Develop and refine predictive models to forecast customer actions and improve marketing and business outcomes.
- Collaborate closely with the marketing team to optimize campaign performance through advanced data analysis and segmentation.
- Provide data-driven recommendations for improving customer acquisition and retention, ensuring the effectiveness of marketing initiatives.
- Develop and maintain dashboards and reports to track key metrics, campaign performance, and business KPIs.
- Continuously explore and implement cutting-edge tools, methodologies, and algorithms to ensure best-in-class data analysis and predictive insights.
- Communicate complex data findings clearly and effectively to stakeholders, helping inform business decisions and resource allocation.
- Ability to operate independently and partner closely with the Technology organization to find the data needed for analyses
Skills & Experience
- Proven experience in data analysis, predictive modeling, and segmentation within a marketing or luxury/hospitality environment
- Masters or equivalent degree in Statistics, Mathematics, Computer Science, or a related field is preferred
- 3-5 years of experience in a data science or analytics role, with proven experience in developing statistical models to drive business impact
- 3+ years of A/B testing experience
- Demonstrated expertise in machine learning, optimization, and experimentation techniques with large data sets
- Expertise in using advanced analytics tools and programming languages such as Python, R, SQL, and experience with data visualization tools like Tableau or Power BI
- Excellent analytical and problem-solving skills, with a keen eye for detail and the ability to translate data into actionable business insights
- Ability to thrive in a fast-paced, luxury-focused environment, maintaining the highest standards of accuracy and service excellence
- Excellent communication skills with the ability to translate complex analytical concepts to non-technical stakeholders
Work Environment
- This is a full-time, hybrid, salaried position based in Fort Lauderdale, FL
- Domestic and international travel may be required
- The role often requires flexible work hours, including working beyond regular business hours as necessary
The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
Top Skills
What We Do
Designed to combine the luxury lifestyle of The Ritz-Carlton® and the casual freedom of a yachting vacation, The Ritz-Carlton Yacht Collection will offer voyages on three custom-built yachts. Calling on unique and distinguished destinations alike, most voyages range from seven to ten nights, offering many overnight calls and uniquely curated experiences ashore. Each yacht will feature 149 suites, each with its own private terrace, and accommodate up to 298 guests in a relaxed, casually elegant atmosphere. As with The Ritz-Carlton® on land, each yacht will feature personalized service, elevated dining and luxury amenities. The yachts are also available for private charter.
